
Customer Service officer
4 days ago
Gold Tiger Logistics Solutions is currently seeking a Customer Service Officer to be a part or our growing team.
This position is located at our Sydney Branch in Ingleburn. This position is Full Time Monday to Friday, hours being 9am to 5pm.
You will be responsible for ensuring effective and timely communication to our customers regarding their national freight movements for GTLS. Completing daily reporting. The key focus of this role will be to provide optimal outcomes for our customers and efficiently working with a team environment. Being able to multitask and being organised is critical part of this role.
Key Responsibilities of the role:
- Managing key customers many consignments in a timely manner. Reviewing customer request and ensuring customer satisfaction.
- Liaising and managing timeslots with 3rd party warehouses and internal staff across our branches, gaining updates on shipments, and updating customers of delays.
- Handling customer enquiries via email and phone.
- Collaborating with Operational teams to ensure customer expectations are met.
- Assisting the Operational team with Manifesting and paperwork flow.
- Ensuring GTLS freight return process is followed.
- Trouble shooting – Tracking customer consignments, invoice enquiries and problem solving.
- Booking delivery requirements and pickups
- Actioning daily reporting requirements.
- Processing & completing consignments in our Transport Management System.
A typical day will see you coordinating with of our major customers by working within the team, problem solving and troubleshooting whilst keeping the customers' needs at the centre of everything you do. You will need to have the ability to build relationships both internal within GTLS and externally with our customers.
To be successful in this role you will need:
- Minimum of 2 years' experience in Customer Service, transport background preferred, but not essential.
- The ability to work under pressure, meet deadlines, priorities.
- You must be highly organized with strong administration skills.
- Demonstrated customer focus and ability to build and maintain strong relationships.
- Excellent verbal and written communication skills across a wide variety of audiences.
- Proficient level of computer skills including all MS office programs.
- Able to work independently and within a team.
-
Customer Service
24 hours ago
Ingleburn, New South Wales, Australia Blue Collar Full time $42,000 - $70,000 per yearJoin our dynamic team as a Customer Service & Administration Representative in a modern, professional office environment.We're looking for a skilled professional with excellent communication abilities and strong administrative expertise to provide exceptional support.Position DetailsEmployment Type: Casual to Permanent PathwayHours: Monday to Friday, 8:00 AM...
-
Customer Service Manager
6 days ago
Ingleburn, New South Wales, Australia Pergolux Pty Ltd Full time $90,000 - $120,000 per yearPERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 15 countries in Europe, Australia, North America and South America.If you have a passion for outdoor living products and a...
-
Customer Success Manager
3 days ago
Ingleburn, New South Wales, Australia PERGOLUX Full time $90,000 - $120,000 per yearPERGOLUXis a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 15 countries in Europe, Australia, North America and South America.If you have a passion for outdoor living products and a...
-
Accounts Payable Officer
1 week ago
Ingleburn, New South Wales, Australia Australian Hammer Supplies Full time $60,000 - $80,000 per yearAHS Group is a well-established, family-owned business and the NSW dealer for Kubota and Case Construction Equipment. We supply premium machinery to the construction and agricultural sectors through a strong dealer network across Sydney and the South Coast.We are seeking an Accounts Payable Officer to support the accurate reconciliation and timely...
-
Delivery Driver Office Furniture
2 weeks ago
Ingleburn, New South Wales, Australia Joe Go Transport Full time $3,102 - $31,846 per yearWe are looking for a reliable and motivated Delivery Driver to join our team. This role involves delivering and installing office furniture for our clients, ensuring professional and safe service at all times. You'll be working with a supportive crew in a fast-paced environment where punctuality and care are key.Key Responsibilities:Safely load, transport,...
-
customer sales
24 hours ago
Ingleburn, New South Wales, Australia Genuine Parts Company Full time $45,000 - $65,000 per yearLocationIngleburn, AustraliaCategory Store/BranchJob ID R25_ Date posted 08/25/2025Brand RepcoStatus Variable timeJob Type On-SiteCustomer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Customer Sales & Service / Retail AssistantAbout the role:At Repco we want to ensure that each...
-
Ingleburn, New South Wales, Australia Joe Go Transport Full time $168,000 - $170,000 per yearWe are seeking a reliable and hard worker to join our team. The role involves assisting with the delivery and installation of office furniture at various client sites.Key Responsibilities:Assist with loading/unloading office furnitureSupport delivery drivers during drop-offsHelp with the assembly and installation of office furniture (desks, chairs,...
-
Ingleburn, New South Wales, Australia Joe Go Transport Full time $36,000 - $38,400 per yearWe are seeking reliable subcontractors to assist with the delivery and installation of office furniture at client sites. This role suites individuals or teams with their own truck who are looking for consistent subcontractor work.Key Responsibilities:Transport office furniture to various client locationsSafely load and unload itemsAssemble and install...
-
Salary position at Head Office
23 hours ago
Ingleburn, New South Wales, Australia Real Pet Food Company Full time $60,000 - $120,000 per yearAn exciting opportunity for a Site Facilities Officer looking to join a dynamic business in the rapidly growing pet industry.Fast growing, global organisation within the pet food industry Develop your career with a growing business Ingleburn location - Work Close to Home About the role We are looking for a Site Facilities Officer to champion...
-
Parts and Service Advisor
2 weeks ago
Ingleburn, New South Wales, Australia Australian Hammer Supplies Full time $45,000 - $60,000 per yearAHS Group is a well-established, family-owned business and the NSW dealer for Kubota and Case Construction Equipment. We supply premium machinery to the construction and agricultural sectors through a strong dealer network across Sydney and the South Coast.We are looking for a Junior Parts and Service Advisor to undertake a traineeship and join our Ingleburn...