Service Administrator

4 days ago


Ingleburn, New South Wales, Australia EILBECK CRANES Full time $60,000 - $80,000 per year

The Company

Australia's leading Overhead Crane and Hoist Manufacturing Company

Growing and Fast Paced Organisation

Challenging and Rewarding Role

Eilbeck Cranes is an 100% Australian owned company operating over 115 years specializing in the design, manufacturing and Installation of all types of Overhead Cranes, Hoists & Winches.

About the role

Working in a friendly and expanding team you will join the service team and assist with the day-to-day operations Service Administrator/Parts Coordinator of the Service Centre.

Strong communication and organisational skills are key to this role, as you will be dealing with a variety of customers, suppliers and internal stakeholders in a fast paced environment

The duties will include but not limited to:

  • Answering telephone calls
  • Following up stock/pending orders
  • Receiving and dispatching
  • Picking and packing parts for Technicians scheduled works
  • Parts interrupter and Store Stock control
  • Ensure all deliveries contain goods requested
  • Tracing and Tracking order arrivals
  • Processing supplier invoices for payment
  • Support in running payroll
  • Raising and creating Purchase orders
  • Looking up manuals and parts portals
  • Filing of emails – incoming/outgoing
  • Archive filing
  • Research and evaluate potential vendors and suppliers
  • Request quotes and compare prices for maximum ROI
  • Mail / Couriers
  • Attend to customer administration needs
  • Assist with the efficient operation of the office and perform various tasks for the Service team

About you

  • Clear and concise phone manner, strong communication skills and customer service focus
  • Minimum 3 years' experience in a similar role is an advantage
  • Forklift license Must have or willing to obtain
  • Strong computer skills including Microsoft excel, word, power point
  • Demonstrate a strong sense of initiative with the ability to plan and resolve
  • Dynamic, professional, positive attitude and excellent work ethic
  • Work autonomously
  • Take this opportunity to join a dynamic company focused on growth and development.

Contact Person

Email



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