bdm/customer relations

2 weeks ago

Melbourne, Victoria, Australia Victorian Coffins & Caskets PTY LTD Full time $80,000 - $120,000 per year

About the role

This is a full-time position located in our Melbourne office Looking after the state of Victoria for a driven and ambitious Business Development Manager/Customer Relations specialist to join our growing team at Victorian Coffins & Caskets PTY LTD. In this critical role, you will be responsible for driving new business, building and maintaining strong customer relationships, and contributing to the overall success of our company.

What you'll be doing

  • Proactively identify and pursue new business opportunities to expand our customer base
  • Develop and implement effective sales strategies to meet and exceed revenue targets
  • Manage and strengthen relationships with our existing portfolio of customers
  • Provide excellent customer service and support to ensure a positive client experience
  • Collaborate with cross-functional teams to ensure seamless delivery of products and services
  • Participate in industry events and networking activities to enhance our brand presence
  • Gather market intelligence and provide valuable insights to inform our business strategy

What we're looking for

  • Minimum 3-5 years of proven experience in a business development or customer relations role, ideally within the funeral services industry
  • Strong sales and negotiation skills with the ability to close deals effectively
  • Excellent interpersonal and communication skills to build and maintain relationships with customers
  • Demonstrated track record of exceeding sales targets and achieving key performance metrics
  • Familiarity with the funeral industry and an understanding of the competitive landscape
  • Proficient in using CRM systems and data analysis tools to drive business insights
  • Degree in business, marketing, or a related field is preferred
  • The person we seek will have the ability to travel throughout Victoria as part of the role

What we offer

At Victorian Coffins & Caskets PTY LTD, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salaries, comprehensive benefits, and opportunities for professional development. Our team-oriented culture and focus on work-life balance make us an employer of choice in the industry.

The position includes:

  • Comprehensive product training
  • Company Vehicle
  • Laptop
  • Mobile phone
  • Team focuses with support from Managment & Operations

About us

Victorian Coffins & Caskets PTY LTD is a leading provider of high-quality imported Coffins, Caskets and funeral products nationally. With over 20 years of industry experience, we take pride in our commitment to excellence, innovation, and customer satisfaction. Our mission is to deliver compassionate and personalized solutions to families during their time of need.

If you are passionate about driving business growth and delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Apply now to join our dynamic team at Victorian Coffins & Caskets PTY LTD.

Be sure to include a covering letter outlining an overview of yourself and why you think you will be suitable for the role.

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