Customer Relationship Coordinator

2 weeks ago

Melbourne, Victoria, Australia Supreme Heating Full time $104,000 - $130,878 per year

About Us

Supreme Heating is a proudly Australian-owned, family-operated business at the forefront of energy-efficient pool heating across the country. Starting out in Melbourne, we've grown into a trusted national brand — recognised for our innovation, reliability, and commitment to sustainability and customer satisfaction.

What You'll Be Doing

In this role, you'll be the friendly voice and organised brain behind the scenes:

  • Supporting our key trade accounts with top-notch admin
  • Answering internal calls and providing support across the team
  • Assisting with internal sales tasks when needed
  • Managing and distributing leads so nothing slips through the cracks
  • Keeping our CRM up-to-date and humming along
  • Working closely with our sales team & BDMs to keep everyone in the loop
  • Pitching in with a bit of general office admin when needed

What We're Looking For

We'd love it if you bring:

  • Ultimate attention to detail (the kind that keeps everything neat and accurate)
  • A positive, can-do attitude and desire to be part of a growing, efficient team
  • Experience with at least one CRM or ERP system
  • Confidence with Microsoft Office basics (Word, Excel, Outlook, etc.)
  • A bright, friendly phone manner
  • A knack for juggling multiple tasks and keeping on top of priorities

Why You'll Love Working Here

  • Supportive team environment — we back each other
  • A chance to grow with a business that's expanding
  • Variety in your day — no two days are the same
  • Be part of a company that values efficiency, positivity, and customer relationships

How to Apply

Keen to join us? Send your CV and a short intro about yourself to  We'd love to hear from you

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