Customer Relations

4 days ago

Melbourne, Victoria, Australia Jardan Australia Full time $50,000 - $80,000 per year

Who We Are
With a deep connection to the Australian way of life, Jardan is an Australian owned business that supports local manufacturing. We drive the simple mission of making beautiful furniture pieces with a sustainable and responsible approach. Steering away from the conventional layout, our Showrooms are carefully curated and each space is a direct translation of how the furniture, homewares, art and lighting can exist in unison.

Our Head Office, Sales and Production teams work together, evolving ideas and solving problems. What started as a team of eight has now grown to over 200 staff members that all live and breathe a collaborative ethos.

What We Are Looking For
Join our Head Office team in Scoresby as a Customer Support Specialist, where you'll deliver outstanding support to our valued customers and help turn their feedback into positive change. You'll work closely with our Sales Support Team, providing administrative support across a variety of tasks. This is a full-time role, with part-time considered for the right candidate keen to grow and develop with us.

What The Role Entails

  • Be the first point of contact for all Customer Support queries
  • Co-ordinate and manage queries associated with orders, warranties, damages and repairs
  • Work closely with Jardan technicians to assess damages or defects and understand the most appropriate solution
  • Book onsite repairs and assessments, liaising with 3rd party repair technicians or internal quality control
  • Seek the most cost-effective repair solutions whilst ensuring the best customer outcome
  • Ensure all queries are dealt with in a highly positive manner ensuring clients feel valued
  • Liaise with a vibrant mix of clients, Designers, and Architects to keep communication clear and outcomes satisfying
  • Help turn customer feedback into meaningful action: work directly with our Design and Production teams to uncover root causes of issues and improve future products
  • Share what you hear and see: your insights will shape decisions and impact processes

We Are Looking For Someone Who Has

  • Experience in either a customer service or administration role, or related field
  • Willingness to learn and grow their career
  • A friendly personality who wants to join an amazing team who all support each other

What We Provide
We are proud of our people what their individual talents are, and we reward our people right from the very beginning. We will provide you with:

  • Flexible work arrangements available
  • Friendly and supportive team environment
  • A Collaborative role with the opportunity to have real impact
  • Beautiful work spaces
  • Access to our Employee Assistance Program
  • Generous staff discounts on both furniture and homewares
  • Refer a friend payment incentive on applicable roles

How To Apply
Please email your resume to Rachel Swann, People and Culture Coordinator, at 

Closing date for this role is Friday 19th September 2025.

Please note only shortlisted candidates will be contacted.

Jardan acknowledge the Traditional Owners of the land on which our workplaces are located. We pay our respects to their Elders, past and present, and the Aboriginal Elders of other communities.

  • bdm/customer relations

    6 days ago

    Melbourne, Victoria, Australia Victorian Coffins & Caskets PTY LTD Full time $60,000 - $100,000 per year

    About the role This is a full-time position located in our Melbourne office Looking after the state of Victoria for a driven and ambitious Business Development Manager/Customer Relations specialist to join our growing team at Victorian Coffins & Caskets PTY LTD. In this critical role, you will be responsible for driving new business, building and...

  • Customer Relations Officer

    6 days ago

    Melbourne, Victoria, Australia Star Training and Assessing Full time $60,000 - $80,000 per year

    Star Training and Assessing is a Nationally Accredited Registered Training Organisation, (RTO No 21830), offering a wide range of industry focused courses and services to individuals and organisations throughout Australia. Established in 2006, the business specialises in the Building, Civil, Warehousing and Construction industries, and has substantially...

  • Customer Relations Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Jowett Motor Group Full time $60,000 - $90,000 per year

    Are you looking to be part of a high-performing team that values their team members?At Jowett Motor Group, we're proud of our award-winning team and our reputation for delivering high quality service. Since opening our Honda dealership in Doncaster in 2001, we've grown to include many more dealerships, becoming a leading name in the automotive...

  • Customer Relations Agent

    1 week ago

    Melbourne, Victoria, Australia Veriu Group Full time $60,000 - $80,000 per year

    We are Veriu Group (pronounced 'Very You')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.Through our...

  • Government Relations and Client Engagement

    6 days ago

    Melbourne, Victoria, Australia Infoxchange Full time $90,000 - $120,000 per year

    INTERNAL OPPORTUNITYAbout the roleThis hybrid role is approximately 60% focused on customer engagement and 40% on government relations and advocacy. The position supports Infoxchange's influence and positioning within Australian Federal and State Government sectors.Customer Engagement:Maintain regular, meaningful engagement with a defined portfolio of...

  • Employee Relations Advisor

    4 days ago

    Melbourne, Victoria, Australia PERSOL APAC Full time $80,000 - $120,000 per year

    PERSOL is one of Australia's largest and longest-serving recruitment providers. Delivering both quality temporary and permanent options.PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted...

  • Senior Workplace Relations Specialist

    6 days ago

    Melbourne, Victoria, Australia Bupa Full time $90,000 - $120,000 per year

    The opportunityWe have a great opportunity for a Senior Workplace Relations Specialist to join our team on a 12-month fixed term contract.This role is pivotal in delivering expert guidance and support across a broad range of workplace relations matters at Bupa. This involves providing advice, delivering education, dispute resolution, supporting bargaining...

  • Workplace Relations Advisor

    6 days ago

    Melbourne, Victoria, Australia Medibank Full time $80,000 - $120,000 per year

    Job description:You're only human.It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.The OpportunityWe are on the...

  • Workplace Relations Advisor

    4 days ago

    Melbourne, Victoria, Australia Medibank Private Limited Full time $80,000 - $120,000 per year

    You're only human.It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.The OpportunityThe roleWe are on the lookout...

  • Investor Relations Analyst

    6 days ago

    Melbourne, Victoria, Australia Treasury Wine Estates Limited Full time $80,000 - $120,000 per year

    About usTreasury Wine Estates (TWE) is one of the world's largest wine companies. At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger...