Medical Receptionist

5 hours ago

Sydney, New South Wales, Australia 821e2c3e-3de3-43a2-b02d-84d802256f50 Full time $45,000 - $65,000 per year

Join our passionate team at BJC Health, where we are redefining healthcare delivery. We are accelerating towards our 2030 vision and need a dedicated, customer focused receptionist to be part of our journey.

Our Values:

  • Be good with people
  • Play like a pro with hunger and passion
  • Lead with humility

We believe in promoting mental health and wellbeing, especially in these challenging times, and encourage our team to embody these principles.

We are currently recruiting for a casual Receptionist that can primarily work at our Chatswood clinic, whilst also being available to work at our Parramatta and Bondi Clinics as required.

About the Role:

  • Reports directly to the Clinic Manager
  • Ensure our patients always feel cared for and valued
  • Assist our practitioners in delivering unparalleled care
  • Opportunity for an immediate start with comprehensive induction & training

Key Responsibilities:

  • Engage in face-to-face client interactions
  • Manage phone calls and online communications
  • Oversee diary, client billings, transactions, and administrative needs of practitioners
  • Maintain the reception area and waiting room

Role Essentials:

  • You must be availability to work Monday to Friday (working a shift roster between the hours of 7:30am to 6pm) and Saturday 8am-1pm
  • Only candidates with full working rights in Australia should apply

Desired Attributes:

  • Proven experience in creating memorable customer interactions
  • Background in professional team environments
  • Strong verbal and written communication skills
  • Attention to detail and a continuous improvement mindset
  • Proficiency in Microsoft Office and Electronic Health Records (EHR) software
  • Familiarity with Genie Solutions PMS
  • Certificate IV in practice/business/medical administration is a plus

Professional Development & Opportunities:

  • We support ongoing study and professional growth
  • Competitive salary with tiered progression opportunities in reception, leading to long-term administrative or management roles

Application Process: Submit a detailed cover letter addressing the points mentioned above, along with an up-to-date resume without any timeline gaps. Applications without a corresponding cover letter will not be considered.

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