
Medical Receptionist for Dermatology Practice
7 days ago
About the role
We are seeking dedicated and friendly Medical Receptionists to join our team at the Sydney Dermatology Group. This is a 3 day part-time position based in our Sydney CBD location. As the first point of contact for our patients, you will play a crucial role in delivering exceptional customer service and ensuring the smooth running of our dermatology practice.
What you'll be doing
- Greeting patients and visitors in a warm and professional manner
- Scheduling appointments and managing the practice's calendar
- Handling patient inquiries and bookings via phone, email and in-person
- Maintaining accurate patient records and database
- Assisting with general administrative tasks as required
- Providing a high level of customer service to ensure a positive patient experience
What we're looking for
- Previous experience as a Medical Receptionist is highly regarded, but we also welcome experienced receptionists/administrators from other industries who are ready to dive into the world of healthcare
- Strong communication and interpersonal skills, with the ability to interact with patients in a warm and professional manner
- Excellent attention to detail
- The ability to multitask in a fast-paced environment and remain calm, cool and collected under pressure
- Proficiency in using medical practice management software and Microsoft Office suite
- A keen interest in the healthcare industry and a passion for providing exceptional patient care
- Preferable: experience with Day Surgery administration (OEC, IFC, Health Fund Checks)
What we offer
At Sydney Dermatology Group, we are committed to creating a supportive and rewarding work environment for our employees. As a part-time Medical Receptionist, you will enjoy:
- Competitive remuneration - depending upon skills and previous experience
- Performance-based bonuses
- Ongoing training and development opportunities
- Flexible work arrangements to support work-life balance
- A collaborative and friendly team culture
- Discounts on dermatological services for you and your family
About us
Sydney Dermatology Group is a leading provider of comprehensive skin care services in the heart of Sydney's CBD. With a team of highly skilled dermatologists and a commitment to clinical excellence, we are dedicated to helping our patients achieve optimal skin health and appearance. As a growing practice, we are committed to providing a supportive and rewarding work environment for our employees.
We look forward to welcoming you to our team
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