Medical Receptionist

2 weeks ago

Sydney, New South Wales, Australia Navigator Group Full time

Summary:

Are you a professional and friendly medical receptionist with exceptional customer service skills? Do you thrive in a dynamic environment where attention to detail and organisation are key? Medico Legal Specialists, part of the Navigator Group, is seeking a dedicated Receptionist to be the first point of contact for our clients, medical specialists, and visitors.

This position is fully office-based, and the Receptionist will be the first point of contact for our clients, medical specialists, and visitors and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Medico Legal Specialists (MLS) is a leading provider of independent medical assessments, supporting insurers, employers, and legal professionals. We are committed to delivering high-quality services while upholding our core values: Care, Ambition, Dynamism, and Teamwork.

The role: As our Medical Receptionist, you will be responsible for managing the reception and waiting area, ensuring a welcoming and professional environment.

Your key responsibilities will include:

  • Greeting clients, medical professionals, and visitors with a friendly and professional demeanour.
  • Answering phone calls and managing appointment bookings, cancellations, and confirmations.
  • Handling medical report processing, file storage, and general administrative duties.
  • Managing office supplies, including stationery, confidential shredding, and kitchen supplies.
  • Ensuring doctors' rooms are prepared for assessments.
  • Assisting with document preparation and dispatch.

About you:

  • Minimum 2 years of experience in reception, office administration, or executive assistance.
  • Excellent verbal and written communication skills with a professional telephone manner.
  • Strong organisational skills and a keen eye for detail.
  • High-level proficiency in Office 365 and web-based applications (e.g., Zoom).
  • The ability to work effectively in a fast-paced environment.
  • Well-presented at all times.

What You'll Love About Working With Us:

  • Competitive Salary & Rewards – Above-market remuneration, Reward & Recognition Program, Staff discounts and generous employee referral bonuses.
  • A supportive and collaborative team environment.
  • Up to 4 extra days of paid Wellness days.
  • Opportunities for career progression within the Navigator Group.
  • Training and professional development to help you excel in your role.

To be considered for the role, please include an updated resume and a cover letter.

Find out more about us, please visit

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity in all forms, including neurodivergence. We welcome applicants of all backgrounds, thinking styles, and lived experiences.

We request you to advise us at the time of your application if you require any reasonable adjustment to support through your interview journey.

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