Sales Assistant

4 days ago

Sydney, New South Wales, Australia RACHEL GILBERT Full time $60,000 - $80,000 per year

Sales Assistant – Rachel Gilbert

About the Role

As a Sales Assistant at Rachel Gilbert, you will play a key role in delivering an exceptional client experience, upholding our luxury service standards, and contributing to the success of the boutique. You will act as a brand ambassador, ensuring every interaction reflects the elegance, professionalism, and excellence synonymous with Rachel Gilbert.

Key Responsibilities

  • Deliver personalised, attentive service to every client, creating memorable experiences that build strong relationships and encourage loyalty.
  • Support clients in selecting garments, offering styling advice, and guiding them through the purchase journey with confidence and professionalism.
  • Maintain an in-depth knowledge of the brand, collections, and product details to confidently communicate features and benefits.
  • Achieve individual and store sales targets while contributing to the overall success of the team.
  • Uphold store presentation to luxury standards, ensuring all visual merchandising and stock are maintained.
  • Assist with daily operations including stock management, fitting room support, and POS transactions.
  • Work collaboratively with the team, fostering a positive and professional store environment.

Skills & Experience

  • Previous retail or customer service experience (luxury or premium fashion highly regarded).
  • A genuine passion for client service and creating luxury experiences.
  • Strong interpersonal and communication skills, with the ability to build rapport quickly.
  • Driven to achieve sales results while maintaining a client-first mindset.
  • Professional presentation with an eye for styling and detail.
  • Flexible and reliable, with the ability to work across a rotating roster including weekends.

What We Offer

  • The opportunity to work with an iconic Australian designer brand.
  • A supportive team environment focused on growth and development.
  • Training in luxury service and styling to elevate your retail career.
  • Generous staff discounts and incentives

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