
Guest Service Agent
2 weeks ago
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out -take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests' needs -record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day's schedule
- Jump into other ad-hoc duties when your colleagues need your help
IHG Hotels & Resorts
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Casual Guest Service Agent
1 week ago
Australia Mercure It Full timeOverviewMERCURE IT Braddon, Australian Capital Territory, AustraliaCasual Guest Service AgentJob DescriptionAs a Guest Service Agent you will be reporting to the Front Office Manager and Duty Managers, providing exceptional customer service to our guests as they check in & out of the hotel. This is a casual role.What You Will Be DoingProviding passionate,...
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Guest Service Agent
1 week ago
Australia Hotel Grand Chancellor Brisbane Full timeSituated on the highest point in Brisbane's Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience.- Hotel Grand Chancellor Brisbane is...
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Guest Service Agent
1 week ago
Australia Mt. Buller Full timeBreathtaker Hotel and Spa- Venue- Breathtaker Hotel and Spa- Type- Administration- Employment Type- Casual- Season- Winter- Closing date- 24/06/2025**Applications are now being sought for a Guest Service Agent to work in our 4-Star Boutique Hotel and Spa on Mount Buller for the 2025 Ski Season.**- Live and Work on Mount Buller- Desirable Staff Benefits-...
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Guest Service Agent
1 week ago
Australia Alba Thermal Springs Full time**The Role**Alba Thermal Springs & Spa is a world class wellness sanctuary located in Fingal, on the picturesque Mornington Peninsula.As a Guest Service Agent, you will play an integral role as our front of house specialist in giving guests exceptional service. As the first point of contact you will be part of our guest's journey, ensuring all aspects of the...
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Guest Service Agent
13 hours ago
Port Pirie, South Australia Breakfree Port Pirie Full time $45,000 - $55,000 per yearGuest Service Agent – BreakFree Port PirieWe're looking for enthusiastic and customer-focused Guest Service Agents to join our team at BreakFree Port Pirie. With casual, part-time, and full-time opportunities available, this is your chance to be part of a welcoming team that prides itself on delivering genuine hospitality.About the roleAs a Guest Service...
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Guest Service Agent
1 week ago
Australia Ihg Full time**About us**At **InterContinental**** Hotels & Resorts** our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.At InterContinental Sanctuary Cove Resort we are looking for a Casual Guest Service Agent. We're looking for someone who...
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Guest Service Agent
1 week ago
Australia Oaks Hotels Full time**Company Description**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
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Guest Service Agent
1 week ago
Australia Pagoda Resort & Spa Full timeThe Four and a half Star Pagoda Resort & Spa overlooks Perth's beautiful Swan River, located just minutes from Perth CBD. The Pagoda offers a selection of Hotel Accommodation Rooms as well as one- and two-bedroom apartments all with spas and feature a variety of views over the river, parkland or the superbly landscaped pool side gardens.**Full-time Guest...
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Guest Service Agent
3 days ago
Australia Oaks Hotels Full time**Company Description**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
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Guest Service Agent
1 week ago
Australia The Richmond Hotel Full timeWe are seeking a dependable and versatile **Guest Services Agent** to join our team. This role is essential in delivering excellent guest service, maintaining smooth daily operations, and supporting general venue upkeep. You will be the face of the hotel, manage administrative tasks, oversee online booking channels, and act as a key point of contact for...