Sales & Service Consultant L2

1 week ago

Australia Startek Full time $60,000 - $80,000 per year

We're looking for Member Support Agents to represent one of Australia's leading retailers of electronics and whitegoods. You'll be the first point of contact for our premium service customers, managing cases for faulty products, facilitating repair claims, and ensuring every enquiry is resolved with care and efficiency

What you'll be doing

  • Provide inbound, outbound, and email customer service, assisting customers with enquiries about products, repairs, and service issues.
  • Manage an average of 35 calls per day, ensuring each interaction is professional, accurate, and timely.
  • Proactively manage email communications, responding to customer enquiries and follow-ups to maintain service standards.
  • Liaise with retail stores, suppliers, and service providers to resolve issues efficiently and provide seamless support.
  • Act as the voice of the company, taking ownership of each interaction to deliver a one-stop, high-quality service experience.
  • Support marketing initiatives by assisting eligible customers with their offers and ensuring they receive their StoreCash rewards seamlessly.
  • Provide information and guidance in line with company policy and regulatory requirements, ensuring compliance while maintaining excellent customer service.
  • Apply your skills in a new context, expand your knowledge of retail support and case management, and continue making a meaningful impact for customers.

What we're looking for

  • Clear and confident communication skills – both written and verbal
  • Strong attention to detail and time management
  • Calm, solution-focused approach under pressure
  • Passion for helping customers and delivering great experiences
    Previous customer service or contact centre experience (preferred but not essential)

Hybrid Work Model : Work from home available after achieving speed-to-competency

If you're ready to bring your customer service passion to a dynamic team where your contributions matter, we'd love to hear from you.

Apply now and help us continue to build trusted customer relationships—one interaction at a time.

  • Manager, Risk, Compliance and Controls

    3 days ago

    Australia AMP Full time $120,000 - $180,000 per year

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

  • Service Sales Representative

    2 weeks ago

    Australia Atlas Copco Full time $104,000 - $130,878 per year

    Service Sales RepresentativeFunctional area: ServiceCountry: AustraliaCity: CampellfieldCompany name: Atlas Copco Australia Pty LtdDate of posting: Sep 12, 2025Your roleReady to Grow Your Career in Sales with Purpose?Are you a motivated and people-focused professional looking to make an impact? If you're ready to build strong relationships and help customers...

  • Cloud Services Principal Consultant

    7 days ago

    Australia Tecala Full time $120,000 - $180,000 per year

    Join our TeamOur aim is to change the tech industry, with you beside us. We're renowned for partnering with Australia's most progressive, forward-thinking businesses that share our vision of a future where technology is the enabler of bolder, faster, and smarter ways of operating.We are passionate about what we do, how we do it, and most importantly, why...

  • Sales Consultant

    3 days ago

    Busselton, Western Australia Westside Blinds and Shutters Full time $60,000 - $80,000 per year

    Sales Superstar - Curtains, Shutters, Indoor and Outdoor BlindsAre you enthusiastic about engaging in sales conversations with qualified prospects eager to discuss their curtains, shutters, indoor and outdoor blinds needs?Do you thrive in a dynamic environment surrounded by ambitious winners?Imagine the impact of implementing a proven sales process where...

  • Sales Consultant

    1 day ago

    NSW - Regional - Australia Spotlight Careers Full time $60,000 - $120,000 per year

    Spotlight's remarkable success has been more than 40 years in the making and owes much to the values of the company's founders, who are committed to investing in people, success and excellence.Benefits of the Role:Guaranteed Retainer % Commission while in trainingUncapped monthly commissionCompany vehicle (fully serviced and maintained)Tools of the trade...

  • New Home Sales Consultant

    3 days ago

    Australia Burbank Full time $60,000 - $120,000 per year

    Real Estate & Property Sales / Agents Brisbane Permanent / Full Time3/11/2025Uncapped commissions - earn big, no limitsFull autonomy - own your leads, own your successPremium product - sell homes people loveBig energy. Big ambition. Big opportunity.If you're a natural closer with hustle in your DNA, this is your chance to sell something that truly matters,...

  • Internal Sales Consultant

    1 week ago

    Para Hills West, South Australia Olympic Industries Full time $60,000 - $120,000 per year

    Internal Sales Consultant (Lead Conversion Specialist)About UsOlympic Industries is a market leader with over 50 years of experience providing products and services throughout Australia. An exciting opportunity exists to join our energetic and dynamic team. You will be rewarded with an excellent remuneration package including bonuses, ongoing training and...

  • Service Desk Analyst

    1 day ago

    Sydney, , Australia Emerge Full time $60,000 - $100,000 per year

    As a L2 Service Desk Analyst you will work in a busy environment supporting sites in Sydney and Melbourne as well as trouble shooting in-house software, Desktop hardware peripherals, networking, audio visual, VOIP and Data Centre infrastructure issues covering:Windows 7/10MS Office 2010 – 2016 and custom applicationsOutlook Exchange Lync / Skype for...

  • Hybrid Sales Consultant

    1 day ago

    Narre Warren, Victoria , Australia Shed Bonanza Full time $60,000 - $100,000 per year

    Shed Bonanza is an Australian, family-owned business with more than 40 years of experience providing Australians with high-quality sheds. We're seasoned suppliers of all kinds of sheds, from small tool sheds to large industrial sheds for warehousing goods – whatever kind of shed you need, we can build it. Our stores are located in Bayswater, Dandenong and...

  • Fitness Sales Consultant

    3 days ago

    Bibra Lake, Western Australia ROAR ACTIVE Full time $60,000 - $80,000 per year

    Are you passionate about helping others achieve their goals and discover their purpose? Does the fitness industry excite you, knowing you're making a real impact every day? If so, we want YOU to be part of something specialRoar is on the lookout for a Fitness Sales Consultant to join our dynamic, humanity-first team at our FRESH and brand newly renovated...