
CUSTOMER SERVICE SPECIALIST
19 hours ago
About HireRight:
Headquartered in Nashville, Tennessee, USA, with offices all around the globe, HireRight is the industry's preeminent background screening company, providing innovative solutions for customers. Formerly known as PeopleCheck, HireRight's Australian office is based in Lake Macquarie, NSW with clients spread throughout Australia and overseas.
At HireRight, we pride ourselves on providing our team members with an engaging, fast-paced and fun environment full of learning opportunities.
What we need from you:
This is a role ideally suited for an enthusiastic self-starter with 3+ years of experience in customer service, retail, sales or account management, that is looking to take the next steps in their career. The successful applicant will have a passion for working directly with customers and providing exceptional customer service in a team environment. The Customer Service Representative works with clients and their applicants to facilitate accurate and timely resolution to their requests. Individuals in this role have the desire to provide exceptional customer service and respond to enquiries via phone, e-mail, and chat.
Your day will be filled with tasks such as:
- Providing superior customer service to external and internal enquiries to ensure every contact feels they are important
- Resolving client and candidate queries and supporting customers through the background checking process
- Exercising judgement and reasoning abilities to solve problems and take ownership of correspondence, escalating when necessary
- Answering incoming calls, emails and enquiries, such as explaining and assisting with the background checking process and results to clients or candidates
- Working in a team to learn, develop and understand best practices
We believe the following skills are important for you to have:
- Passion to provide superior customer service
- Sound communication skills (written and verbal)
- Computer savvy to navigate various software platforms
- Strong attention to detail and accuracy
- The motivation and enthusiasm to learn new things
- The ability to work autonomously as well as being a contributing team member
- The ability to perform at a high standard in a fast-paced environment
Details you need to know:
- The position is full time (37.5 hours per week, based on a 7.5 hour day average).
- You will need to be available for various shifts between the hours of 8am to 6pm Monday to Friday with flexible working arrangements available.
- The successful candidate will be subject to background screening and additional selection criteria.
- On the job training will be provided.
-
Customer Service Supervisor
4 days ago
Boolaroo, New South Wales, Australia HireRight AU Full time $90,000 - $120,000 per yearAbout HireRight: Headquartered in Nashville, Tennessee, USA, with offices all around the globe, HireRight is the industry's preeminent background screening company, providing innovative solutions for customers. Formerly known as PeopleCheck, HireRight's Australian office is based in Lake Macquarie, NSW with clients spread throughout Australia and overseas....
-
Customer Service Representative
3 days ago
Boolaroo, New South Wales, Australia Drinkmate Australia Full time $57,600 - $72,000 per yearJoin DrinkMate, a successful sparkling drink machine manufacturing company. Be a valuable member of our friendly team as a Customer Service Representative.This position is part-time (20 hours per week) with working hours from 9.00am till 1:00pm, Monday to Friday. Location Cardiff NSW. There is potential for the hours and responsibility to grow to a full-time...
-
Casual Car Wash Attendants
4 days ago
Boolaroo, New South Wales, Australia Carlovers Express Full time $17,124 - $21,746 per yearWe are looking for casual team members to join the crew at our Boolaroo and Warners Bay sites10-15 hours per weekShifts between 7am - 9pm (Boolaroo) & 8am - 6pm (Warners Bay)Must be available weekdays and some weekendsWe're looking for someone who…Has a positive, can-do attitudeEnjoys interacting with people. Excellent customer service skills are a great...
-
Sales Advisors
3 days ago
Boolaroo, New South Wales, Australia CDSA Full time $40,000 - $60,000 per yearAbout UsHave you ever received a sample from a friendly face while shopping at Costco? That's usClub Demonstration Services (CDS) is the preferred in-house product demonstration service provider for Costco — yes, we're the team behind the famous Costco samples. We create memorable in-store experiences by offering product tastings and demonstrations that...
-
Fitter
6 days ago
Boolaroo, New South Wales, Australia Lake Macquarie City Council Full time $74,503 - $86,883 per yearPermanent, full-time LET'S EXPLORE THE JOB The Engineering (Mechanical) Tradesperson is a member of the Workshop team and is responsible for performing relevant functions within the traditional fitters' trade including machining, maintenance, rectifications, fabrication and general welding tasks. The role also contributes to solving practical/design...
-
Customer Service Representative
1 week ago
Boolaroo, Australia HireRight Full timeAbout HireRight: Overview: The Customer Service Representative role provides service to the background screening customer while practising teamwork and collaboration within the Customer Service team. The Customer Service Representative works with clients and their applicants to facilitate accurate and timely resolution to their requests. Individuals in...
-
Customer Service Representative
6 days ago
Boolaroo, Australia HireRight Full timeHeadquartered in Nashville, Tennessee, USA, with offices all around the globe, HireRight is the industry’s preeminent background screening company, providing innovative solutions for customers. Formerly known as PeopleCheck, HireRight’s Australian office is based in Lake Macquarie, NSW with clients spread throughout Australia and overseas. At HireRight,...
-
Customer Service Representative
1 week ago
Boolaroo, Australia HireRight Full timeAbout HireRight: Overview: **Customer Service** The Customer Service Representative role provides service to the background screening customer while practising teamwork and collaboration within the Customer Service team. The Customer Service Representative works with clients and their applicants to facilitate accurate and timely resolution to their...
-
Customer Support Admin
1 week ago
Boolaroo, Australia Batrium Full time**Customer Support Admin** **Responsibilities**: - Assisting customers with pre and post-sale technical support - Analysis of inquiries using specialized tools and solutions coordination among team members - Handling warranty and returns - Assisting with product preparation within our factory - Receiving orders and preparing for shipping - Assist with the...
-
Service Deli
1 week ago
Boolaroo, Australia Costco AU Full time**Description of position**: Supervises and participates in the daily operations of Deli Departments and its staff. Supports the Deli management team in promoting a high-level of productivity. Coordinates employee lunches and breaks, perform duties from the register system controller, reviews employees, carries out new promotional programs, and addresses...
-
Casual Sales Advisor
4 days ago
Boolaroo, Australia Club Demonstration Services Australia Full time**About us** We are Club Demonstration Services (CDS). CDS is the preferred in-house product demonstration service provider to _**Costco (think-Costco Samples).**_ **Position Description** **We are seeking Sales Advisors (Product Demonstrator's) to work with CDS at Costco - Boolaroo NSW. Please note, this is a CASUAL opportunity.** As a Sales Advisor,...
-
Casual Car Wash Attendants
1 week ago
Boolaroo, Australia Carlovers Express Full timeWe are looking for casual team members to join the crew at our Boolaroo and Warners Bay sites! - 10-15 hours per week - Shifts between 7am - 9pm (Boolaroo) & 8am - 6pm (Warners Bay) - Must be available weekdays and some weekends **We’re looking for someone who** - Has a positive, can-do attitude - Enjoys interacting with people. Excellent customer service...
-
Solutions Lead
1 week ago
Boolaroo, Australia HireRight Full timeOverview: This role is a 15 month contract **Responsibilities**: Responsibilities: - Prepare materials in a variety of formats for HireRight solutions for which you are the Subject Matter Expert (SME), to be used by Go To Market teams in dealing with new prospects and existing clients. - Perform necessary research and analysis as needed to answer and...
-
Audiometrist / Audiologist - Lake Macquarie
2 weeks ago
Boolaroo, Australia Costco AU Full time**The Company** A unique opportunity for an **Experienced Audiologist/**Audiometrist **to join our multinational company that operates an international chain of membership warehouses. Costco caters to both businesses and individual members. We sell high quality nationally and internationally brand name merchandise at substantially lower prices consistently...
-
Part Time Food Court Assistant
1 week ago
Boolaroo, Australia Costco AU Full timeCostco Wholesale is the 8th largest global retailer. Costco has 785 warehouses worldwide in 12 countries, catering to both business and individual members. We are the recognised leader in our field - dedicated to quality in every area of our business and respected for our outstanding business ethics. **Daily tasks and responsibilities**: - Prepares hot...