Receptionist - Riverfront Hotel in Kangaroo Point (Sponsorship Available)

1 week ago

Brisbane, Queensland, Australia Dockside Brisbane Full time $50,000 - $65,000 per year

We are seeking a friendly and experienced receptionist to join our team at our stunning riverfront hotel in Kangaroo Point. As a receptionist, you will be the face of our hotel, welcoming guests and ensuring they have an enjoyable stay.

About the Role:

This is a full-time position (9 days per fortnight), including one day each weekend. We are seeking someone who can commit to the role for a minimum of 12 months.

The ideal candidate will have prior experience as a receptionist in a 4–5 star hotel environment and a strong focus on delivering exceptional customer service. Basic skills in repairs and general maintenance are also required.

Core Responsibilities:

  • Greet and welcome guests as they arrive
  • Check guests in and out of the hotel
  • Answer phone calls and respond to emails professionally
  • Assist guests with inquiries and provide information about hotel services and amenities
  • Make reservations and handle cancellations
  • Process payments and maintain accurate records
  • Prepare cleaners' roster and linen orders
  • Perform basic repair and maintenance work as needed
  • Carry out cleaning work as needed

Requirements:

  • Previous experience as a receptionist in a 4-5 star hotel environment
  • Excellent communication and customer service skills
  • Ability to think quickly and solve problems promptly
  • Knowledge of hotel reservation systems and procedures
  • Proficiency in Microsoft Office
  • Ability to work independently and as part of a team
  • Basic handyman skills to assist with routine repair and maintenance tasks
  • Commitment to a minimum 12-month tenure

What We Offer:

  • Competitive salary
  • A great work environment in a beautiful location
  • Onsite accommodation available (either free or with a charge, depending on the arrangement)
  • Sponsorship Visa available for the right candidate

If you have the necessary experience and skills, please submit your resume and a brief cover letter explaining why you would be a great fit for this role. We look forward to hearing from you

Job Types: Full-time, Part-time

Pay: $50,000.00 – $65,000.00 per year

Benefits:

  • Employee discount

Experience:

  • hotel receptionist: 1 year (Required)

Language:

  • Fluent English (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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