Customer Travel Coordinator
6 days ago
Join Our Team – Full-Time Client Relations Officer
Kangaroo Bus Lines is currently seeking a passionate and detail-driven Customer Travel Coordinator to join our Sales and Marketing team within the Charter Bookings division. This is a Full-Time role, Monday to Friday,with some occasional weekend work as operationally required perfect for someone looking to make a meaningful contribution to a growing, community-focused company.
If you're an organised, solutions-focused individual who thrives on delivering exceptional customer experiences and building lasting client relationships — we want to hear from you.
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About Us
With over 45 years of experience, Kangaroo Bus Lines is a trusted name in passenger transport across Brisbane and the Sunshine Coast. As a proud, family-owned business, we're known for our professionalism, strong values, and commitment to community.
Our culture is built around People, Pride, and Passion — and these values guide us in everything we do.
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The Role
As a Customer Travel Coordinator, you will be the key point of contact for both new and existing clients. You'll support the Charter Bookings team by managing inquiries, preparing accurate quotes, and ensuring every client interaction reflects the excellence we're known for.
Key responsibilities include:
• Providing outstanding service and support to clients
• Responding to booking inquiries and client communications
• Preparing detailed, accurate quotes for charter services
• Assisting with administrative duties, including documentation and data management
• Supporting general office functions as needed
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About You
You're someone who brings professionalism, energy, and a customer-first mindset to every task. You take pride in your work, are highly organised, and enjoy working both independently and collaboratively.
You will also bring:
• A positive attitude and strong work ethic
• Exceptional attention to detail and time management skills
• Strong communication skills – verbal and written
• Experience in a client-facing or administrative role
• Proficiency in Microsoft Office 365
• The ability to multitask and adapt in a fast-paced environment
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What We Offer
• Full-Time stability
• Competitive salary – Commensurate with experience and qualifications
• Supportive culture – Work with a passionate, close-knit team
• Great location – Based at our Head office at Burpengary
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Ready to Make an Impact?
If you're ready to bring your passion for customer service to a dynamic and growing business, apply today to join the Kangaroo Bus Lines family.
Visit or quick apply via Seek.
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Kangaroo Bus Lines is proud to be an Equal Opportunity Employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples and individuals of diverse cultural and gender identities. All applications will be assessed on merit.
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