Medical Receptionist
10 hours ago
Premier Sports & Spinal Medicine
Locations: Fitzroy North, Thornbury & Brunswick East
About Us
Premier Sports & Spinal Medicine is a leading allied health clinic helping people recover from pain and injury and reach their best physical health.
Our team includes physiotherapists, osteopaths, myotherapists, and Pilates instructors — all working together to deliver complete, high-quality care.
We've built a strong reputation across Melbourne's inner north and are trusted by local GPs, specialists, and sporting clubs to look after their patients and athletes.
About the Role
You'll be the friendly face and first point of contact for our patients — welcoming them, handling bookings and payments, and keeping our clinics running smoothly.
This role suits someone who enjoys working with people, is calm under pressure, and takes pride in creating an organised and professional front desk environment.
You can work permanent part-time or full-time across our clinic locations.
Key Responsibilities
- Greet and assist all patients in a warm, professional manner
- Manage phone and email enquiries efficiently
- Handle patient bookings, cancellations, and payments
- Support our practitioners with daily clinic operations
- Maintain a tidy, welcoming reception area
- Manage administrative tasks such as scanning, data entry, and updating patient records
- Provide information about our range of services
What We're Looking For
- Previous experience in a similar receptionist or admin role
- Excellent communication and interpersonal skills
- Strong organisational skills with attention to detail
- Confidence using practice management software and Microsoft Office
- Ability to manage multiple tasks in a busy environment
- A caring, team-focused attitude
- Experience in a healthcare or wellness setting (preferred but not essential)
Why You'll Love Working With Us
- Supportive, friendly team environment
- Ongoing training and professional development
- Opportunities to grow within the business
- Free physiotherapy, osteopathy, and Pilates sessions to keep you feeling your best
- Access to our Employee Benefits Program, offering health and lifestyle perks
- A role where your contribution truly matters to patients' health and wellbeing
Job Type: Permanent Part-Time or Full-Time
Locations: Fitzroy North, Thornbury, Brunswick East
If you're a reliable, friendly professional who enjoys working in a team and helping people feel supported from the moment they arrive, we'd love to hear from you.
How to Apply
Please send your CV and a short cover letter telling us why you'd be a great fit for this role and what interests you about working at Premier Sports & Spinal Medicine.
Applications without a cover letter will not be considered.
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