Senior Medical Receptionist

Eastern Suburbs | Beautiful Location | Health Inspired Workplace

Are you the calm, capable, detail-focused team player we've been looking for?

Balwyn Sports and Physiotherapy is growing, and we're looking for a reliable, thoughtful and skilled Senior Medical Administrator to support our Practice Manager and ensure smooth daily operations in our fast-paced allied health clinic.

About Us

BSPC is a leading, award-winning allied health clinic in Melbourne's eastern suburbs, offering physiotherapy, osteopathy, massage, Pilates and more under one roof. With a bespoke, light-filled facility, vibrant culture and passionate team, we live our values every day:

- Respect
- Professionalism
- Continuous Improvement
- Passion
- Practice What We Preach

We support our staff with genuine development opportunities, wellness perks (like onsite Pilates), and a leadership team that values your contribution.

About the Role

This is a key administrative position designed for a reliable, detail-oriented individual who thrives on structure, numbers and helping things run like clockwork.

You'll support the Practice Manager and take ownership of critical back-office functions including:

• Managing daily admin operations and front desk duties
• Overseeing third-party billing (TAC, NDIS, WorkCover, etc.)
• Reconciling payments, banking and debtors management
• Supporting stock management and invoicing
• Assisting with rostering, reporting and internal communications
• Leading junior staff and contributing to training and process improvements
• Keeping reception tidy and welcoming for clients

You'll Love This Role If You Are:

A highly conscientious professional with a love of systems and precision
Naturally steady and dependable, with a calm and measured approach
Someone who thrives in a structured and collaborative workplace
Great with numbers, reporting, and basic finance
A strong communicator who loves helping others succeed
Proactive, reliable and always thinking two steps ahead
Committed to continuous learning and growth

Skills & Experience We're Looking For

• 1 years' experience in medical, allied health or equivalent industry administration (eg: hairdressing salon)
• Strong organisational and multitasking skills
• High attention to detail and ability to follow systems
• Sound mathematical and financial understanding
• Confident with Microsoft Office, cloud-based tools & medical software (Nookal preferred)
• Experience handling client payments and invoicing
• Ability to lead by example and support junior staff
• Strong communication and customer service skills

Why Join BSPC?

• Access to Pilates, gym and wellness facilities
• Bike-friendly with shower and rooftop courtyard
• Mentorship and growth opportunities
• Professional development support
• Coffee next door at Balwyn's best café (Mazu)
• Work in a vibrant, award-winning practice
• Be part of a values-driven and passionate team

Want to Apply?

Step 1 - Complete our Video Interview This only takes 5 minutes and you can complete it on your phone Just click the link below to get started

Step 2 - Submit your job application and resume on Indeed We will only consider applicants who have completed the Video Interview in Step 1

Job Types: Part-time, Permanent

Pay: $25.00 – $35.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount
• Employee mentoring program
• Gym membership
• Professional development assistance

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift

Experience:

• Medical administration: 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person