Senior Medical Receptionist

4 days ago

Balwyn North, Victoria, Australia Balwyn Sports and Physiotherapy Centre Full time $25,000 - $35,000 per year

Eastern Suburbs | Beautiful Location | Health Inspired Workplace

Are you the calm, capable, detail-focused team player we've been looking for?

Balwyn Sports and Physiotherapy is growing, and we're looking for a reliable, thoughtful and skilled Senior Medical Administrator to support our Practice Manager and ensure smooth daily operations in our fast-paced allied health clinic.

About Us

BSPC is a leading, award-winning allied health clinic in Melbourne's eastern suburbs, offering physiotherapy, osteopathy, massage, Pilates and more under one roof. With a bespoke, light-filled facility, vibrant culture and passionate team, we live our values every day:

- Respect
- Professionalism
- Continuous Improvement
- Passion
- Practice What We Preach

We support our staff with genuine development opportunities, wellness perks (like onsite Pilates), and a leadership team that values your contribution.

About the Role

This is a key administrative position designed for a reliable, detail-oriented individual who thrives on structure, numbers and helping things run like clockwork.

You'll support the Practice Manager and take ownership of critical back-office functions including:

  • Managing daily admin operations and front desk duties
  • Overseeing third-party billing (TAC, NDIS, WorkCover, etc.)
  • Reconciling payments, banking and debtors management
  • Supporting stock management and invoicing
  • Assisting with rostering, reporting and internal communications
  • Leading junior staff and contributing to training and process improvements
  • Keeping reception tidy and welcoming for clients

You'll Love This Role If You Are:

A highly conscientious professional with a love of systems and precision
Naturally steady and dependable, with a calm and measured approach
Someone who thrives in a structured and collaborative workplace
Great with numbers, reporting, and basic finance
A strong communicator who loves helping others succeed
Proactive, reliable and always thinking two steps ahead
Committed to continuous learning and growth

Skills & Experience We're Looking For

  • 1 years' experience in medical, allied health or equivalent industry administration (eg: hairdressing salon)
  • Strong organisational and multitasking skills
  • High attention to detail and ability to follow systems
  • Sound mathematical and financial understanding
  • Confident with Microsoft Office, cloud-based tools & medical software (Nookal preferred)
  • Experience handling client payments and invoicing
  • Ability to lead by example and support junior staff
  • Strong communication and customer service skills

Why Join BSPC?

  • Access to Pilates, gym and wellness facilities
  • Bike-friendly with shower and rooftop courtyard
  • Mentorship and growth opportunities
  • Professional development support
  • Coffee next door at Balwyn's best café (Mazu)
  • Work in a vibrant, award-winning practice
  • Be part of a values-driven and passionate team

Want to Apply?

Step 1 - Complete our Video Interview This only takes 5 minutes and you can complete it on your phone Just click the link below to get started

Step 2 - Submit your job application and resume on Indeed We will only consider applicants who have completed the Video Interview in Step 1

Job Types: Part-time, Permanent

Pay: $25.00 – $35.00 per hour

Expected hours: 10 – 20 per week

Benefits:

  • Employee discount
  • Employee mentoring program
  • Gym membership
  • Professional development assistance

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift

Experience:

  • Medical administration: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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