Medical/Allied Health Receptionist

Eastern Suburbs | Beautiful Location | Health Inspired Workplace

Are you the calm, capable, detail-focused team player we've been looking for?

Balwyn Sports and Physiotherapy is growing, and we're looking for a reliable, thoughtful and skilled Senior Medical Administrator to support our Practice Manager and ensure smooth daily operations in our fast-paced allied health clinic.

Follow STEP 1 below to start the interview process -

TO APPLY - CLICK HERE TO COMPLETE OUR VIDEO INTERVIEW -

About Us

Established 15 years ago, we are now one of the largest allied health clinics in the Eastern Suburbs, voted BX Allied Health Business of the Year in 2020.

We have a large, modern and custom designed facility that is located in the heart of Balwyn, surrounded by trees, cafes, plenty of car parking and sporting clubs - we are spoilt by our location.

The clinic is located over two levels with a boutique, light filled Pilates studio and rehab gym downstairs. With a vibrant culture and passionate team, we live our values every day:

• Respect
• Professionalism
• Continuous Improvement
• Passion
• Practice What We Preach

We support our staff with genuine development opportunities, wellness perks (like onsite Pilates), and a leadership team that values your contribution.

About the Role

This is a key administrative position designed for a reliable, detail-oriented individual who thrives on structure, numbers and helping things run like clockwork.

You'll support the Practice Manager and take ownership of critical back-office functions including:

• Managing daily admin operations and front desk duties
• Overseeing third-party billing (TAC, NDIS, WorkCover, etc.)
• Reconciling payments, banking and debtors management
• Supporting stock management and invoicing
• Assisting with rostering, reporting and internal communications
• Leading junior staff and contributing to training and process improvements
• Keeping reception tidy and welcoming for clients

You'll Love This Role If You Are:

A highly conscientious professional with a love of systems and precision

Naturally steady and dependable, with a calm and measured approach

Someone who thrives in a structured and collaborative workplace

Great with numbers, reporting, and basic finance

A strong communicator who loves helping others succeed

Proactive, reliable and always thinking two steps ahead

Committed to continuous learning and growth

Skills & Experience We're Looking For

• 1+ years' experience in medical, allied health or equivalent industry administration (eg: hairdressing salon)
• Strong organisational and multitasking skills
• High attention to detail and ability to follow systems
• Sound mathematical and financial understanding
• Confident with Microsoft Office, cloud-based tools & medical software (Nookal preferred)
• Experience handling client payments and invoicing
• Ability to lead by example and support junior staff
• Strong communication and customer service skills

Why Join BSPC?

• Access to Pilates, gym and wellness facilities
• Bike-friendly with shower and rooftop courtyard
• Mentorship and growth opportunities
• Professional development support
• Coffee next door at Balwyn's best café (Mazu)
• Work in a vibrant, award-winning practice
• Be part of a values-driven and passionate team

Want to Apply?

Step 1 - Complete our Video Interview This only takes 5 minutes and you can complete it on your phone Just click the link below to get started

Step 2 - Submit your job application and resume on Indeed We will only consider applicants who have completed the Video Interview in Step 1

Job Types: Part-time, Permanent

Pay: $25.00 – $35.00 per hour

Benefits:

• Employee discount
• Employee mentoring program
• Gym membership
• Professional development assistance

Experience:

• Customer service: 1 year (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person