Lead Medical Receptionist

16 hours ago

Melbourne, Victoria, Australia South Melbourne Medical Hub Full time $60,000 - $80,000 per year
About Us:

South Melbourne Medical Hub is a vibrant and modern medical centre located in the heart of South Melbourne. We are dedicated to providing high-quality, accessible healthcare services in a warm and welcoming environment. Our team of experienced doctors, nurses, and allied health professionals are committed to delivering personalised and professional care across a wide range of medical and support services.

The Role:

We are seeking a dynamic and experienced Lead Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring a welcoming and efficient environment. Your responsibilities will include managing the reception area, coordinating patient appointments, and providing administrative support to the Practice Manager and our healthcare professionals. This position provides an excellent opportunity to develop your skills in a supportive environment.

Key Responsibilities:
  • Greet and assist patients with a friendly and professional manner
  • Manage appointment bookings and patient records
  • Handle phone and email inquiries promptly and courteously
  • Coordinate with medical staff to ensure smooth clinic operations
  • Maintain a clean and organized reception area
  • Process billing and payments
  • Train and supervise reception staff
About You:
  • Previous experience in a medical reception role (leadership experience will be highly regarded)
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency in Best Practice software (or similar medical software) and Microsoft Office
  • Ability to work in a fast-paced environment while building team cohesion
  • High level of attention to detail and accuracy
  • A compassionate and patient-focused approach
Roster:

The successful applicant will work Monday to Friday, 9am to 5pm.

Why Join Us:
  • Competitive salary and benefits
  • Supportive and collaborative team environment
  • Opportunities for professional development and career growth
  • Convenient location in South Melbourne with easy access to public transport
How to Apply:

Passionate about patient care? Excited to be the friendly face that makes someone's day? If you've got the experience and drive we're looking for, we'd love to welcome you to our team

Please include a cover letter (addressed to the Practice Manager) outlining why you're the perfect fit for our team, and your availability.

Your future starts here

(Note: Only short-listed candidates will be contacted).

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