Customer & Admin Support Coordinator

1 day ago


Brisbane, Queensland, Australia StudioKirby Pty Ltd Full time $50,000 - $80,000 per year

Studio Kirby is Hiring: Customer & Admin Support Coordinator

Location: Brisbane South

Industry: Photography / Creative Services

Job Type: Full-Time (Office-Based)

Are you an organised, people-focused problem solver who loves helping others and keeping things running smoothly behind the scenes? We're looking for a full-time Customer & Admin Support Coordinator to join our growing team.

If you're someone who thrives on clear communication, has a great phone manner, and enjoys bringing order to a busy schedule — this could be the perfect fit.

Who We Are

Studio Kirby is Queensland's leading school photography, video, and marketing company. We work with over 200 schools across Southeast Queensland, delivering high-quality visual content with a personal touch.

Our mission is simple: Enjoy the Experience — and that goes for our team just as much as our clients.

The Role

As our Customer & Admin Support Coordinator, you'll often be the first point of contact for our clients and community — answering questions, solving problems, and keeping the wheels turning behind the scenes. Working from our office in Brisbane's South, you'll support both our admin and creative teams to ensure every job runs smoothly from start to finish.

What You'll Do

  • Provide friendly, professional support to schools and parents via phone and email
  • Respond to enquiries about photo days, orders, and products
  • Assist with bookings, schedules, and general logistics
  • Prepare run sheets, order summaries, and internal documentation
  • Maintain accurate databases and file systems
  • Support the photography team with daily admin and communication
  • Troubleshoot small issues before they become big ones

What We're Looking For

  • Experience in customer service, admin, or office coordination roles
  • A confident communicator with strong written and verbal skills
  • Friendly, helpful, and calm under pressure
  • Organised and proactive — someone who likes to stay ahead of the game
  • Comfortable juggling multiple tasks and timelines
  • Strong computer skills, including email, spreadsheets, and cloud-based systems
  • Able to work full-time from our office in Brisbane South

Why Join Us?

  • Full-time, stable role in a growing creative company
  • 4 weeks of paid leave annually
  • Supportive, down-to-earth team that values what you bring
  • Real purpose — your work helps create lasting memories for families and schools
  • Office culture that's upbeat, respectful, and fun

We're growing quickly, and this is your chance to step into a key role at the heart of it all. If you love helping people, staying organised, and being part of a positive team — we'd love to hear from you.

Studio Kirby – Enjoy the Experience



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