Medical Receptionist

2 weeks ago

Canberra, ACT, Australia The Surgery at Jerra Full time $60,000 - $80,000 per year

The Surgery at Jerra is seeking a medical receptionist to joint our fantastic team

Vision

"To be a sustainable centre of excellence in general practice and Veterans health care in our community."

Mission

"To provide a framework for practitioners to deliver expectational holistic health care in a family-friendly environment. To focus on our core values of care, compassion, teamwork, and trust always in respect to our patients and ourselves. To support Veterans with their post-discharge health care and in their dealings with the Department of Veterans Affairs. To enhance the overall wellbeing of our community by actively supporting community events and activities.

Values

"Care, Compassion, Teamwork, Trust"

About Us

At The Surgery at Jerra, our friendly, compassionate, and efficient reception team plays a vital role in delivering excellent care to our community in Jerrabomberra. We are a busy, well-established general practice with:

  • 8 GPs,
  • A paediatrician,
  • A dedicated nursing team, and
  • A supportive reception team.

Together, we are committed to providing outstanding patient care and professional support to our clinical team.

About the Role

We are seeking a motivated and reliable Medical Receptionist to join our reception team. You will report directly to the Reception Manager and work closely with colleagues to ensure a smooth patient journey.

While previous medical reception experience is an advantage, it is not essential—what matters most is strong customer service skills, professionalism, and a positive, can-do attitude.

Key Responsibilities

  • Delivering excellent patient service at every stage of the patient journey
  • Supporting practice culture and teamwork
  • Managing administrative and billing duties accurately
  • Assisting with quality improvement activities
  • Using a range of software, including Microsoft Suite, HotDoc, Cubiko, Practice Hub, and Best Practice

Benefits

  • Supportive and welcoming team culture
  • Ongoing education and professional development opportunities
  • Structured training and induction program
  • Annual CPR certification provided
  • Regular team meetings, team-building activities, and social events
  • Free on-site parking

Hours

The Surgery at Jerra is open Monday to Saturday, including Thursday evenings.

  • You must have availability across these times is required
  • Casual position available
  • Permanent role may be offered to the right candidate

Requirements

  • Fully vaccinated against COVID-19 (preferred)
  • Successful completion of pre-employment checks

Apply Now

If you believe you would thrive in our team culture and contribute to the exceptional care we provide, we'd love to hear from you

Visit to learn more about us.

Please send your cover letter (addressed to Practice Manager, Scott Weaire) and your CV with your application.

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