Medical Receptionist
3 days ago
Duties and responsibilities include but are not limited to
- Greeting and providing support to patients
- Answering phone calls and dealing with patient queries
- Booking appointments and updating patient information
- Dealing and assisting with doctors and Nurses
- Administration support and other ad hoc duties
- Processing consultation payments and Medicare rebates
- Triage emergencies when and if they occur.
- Always maintain the confidentiality of patient personal and financial information
- Excellent customer service, confidentiality, and high ethics standard are a must in this role.
- This is a long-term position with excellent job security.
- Hours of work would generally be 7:30 am to 6:00 pm.
Skills and experience
- Strong communication skills with a friendly and confident personality
- Well-presented and exceptional commitment to patient care/service. Previous experience will be well regarded.
- Highly organized, attention to detail, and aptitude for multitasking
- Fast learner and competent in using Microsoft Office
- Experience in using Best Practice patient management system or equivalent is highly desirable.
- Ability to work independently as well as part of a multi-disciplinary team.
- Commitment to personal development and learning
Benefits:
- Work in a supportive environment
- Great Employment Opportunity
- Excellent remuneration
- Non-corporate environment
- Work as part of a multidisciplinary and well supported team of experienced doctors.
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