Senior Product Manager

4 days ago

Melbourne, Victoria, Australia Uptick Full time $120,000 - $180,000 per year

Uptick has become the global leader in field servicing for the building compliance niche. Having conquered the Australian market, we're now scaling rapidly in the UK and US, with our sights set on the world.

Building compliance is an increasingly important part of maintaining the world's largest asset class - property - and Uptick's vision is to make the compliance of every building visible in real time. We're disrupting a clunky, slow-moving industry while having an outsize positive impact on the world.

Uptick's core product, Uptick Workforce, helps companies manage their mobile workforce to perform legislatively required, and often complex, routine asset maintenance. Our platform allows customers to uniquely identify every building and every piece of equipment within it, enabling powerful tie-ins to facility management, insurance underwriting, and local government or emergency services.

Now in our seventh year and following four rounds of investment, we're backed by leading growth investor PSG. In 2025, we're investing heavily in platform automation, project management, and a full mobile redesign — all in service of our mission to make 100 million people safer where they live, work, and play.

Uptick is used daily by thousands of users across 700+ customers, with a 99% retention rate. Over 1 million buildings and more than 10 million assets are maintained using our software every year. Our goal is to double in size, largely through international expansion into the UK and the US.

We're looking for a Senior Product Manager to lead one of our highest-priority growth areas. You'll launch impactful, brand-new features that drive usage, boost revenue, and help Uptick go from best in industry to best in class.

This is a hands-on role where you'll move fast, go deep on customer needs, and work closely with design and engineering, whether it's AI-powered scheduling or smart dashboards that bring instant visibility to asset health and compliance.

Qualifications

  • Experience:
     5+ years in SaaS product management, ideally in a scale-up
  • Execution:
     A strong track record of delivering complex, new features
  • Customer insight:
     You've spent lots of time with users, translating real-world problems into valuable solutions
  • Product craft: Strong grasp of product management, lean delivery and agile

Bonus points for:

  • Experience designing complex B2B systems or workflows

To succeed in this role, a candidate must be able to:

  • Dig into the 'why' and deliver it.
     You'll work closely with a lean, talented engineering crew to challenge assumptions, find the real problem, and ship fast. Then iterate until customers are delighted.
  • Execute on the vision.
     We're in scale-up mode. We need someone relentless about delivering value, a hands-on driver who loves building great products.
  • Tame the chaos.
     You'll manage the backlog, make tough trade-offs, and keep momentum high, even when everything feels like a priority.
  • Communicate the story.
    Whether it's the multi-year vision or next week's release, you'll align teams and stakeholders with clarity and confidence.

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