Senior Product Manager

1 week ago

Melbourne, Victoria, Australia EatClub Full time $80,000 - $150,000 per year

Senior Product Manager - Loyalty & Partnerships

EatClub is a fast-growing tech company with big global ambitions, co-founded by legendary chef Marco Pierre White and industry leaders. We're on a mission to revolutionise the hospitality industry—helping restaurants boost profitability through smart, dynamic pricing.

We power thousands of venues across Australia and have recently launched in the UK as we expand our international footprint. Our platform connects over 2 million customers with thousands of top restaurants, offering real-time deals that can save diners up to 50% off their bill.

Now is an exciting time to join our team, are you ready to be part of something different?

Read about us in the AFR

Read more about us in Broadsheet

What makes us a great place to work

We empower thinkers and move fast: Everyone contributes to our future pipeline of ideas and our collaborative, hypothesis driven process turns ideas into real products quickly.

Have a big impact: With a platform of over 2m customers and 2,000 restaurants, your designs and creative ideas will have a big impact on the business and hospitality industry.

Surround yourself with exceptional talent: We hire people that are passionate about their craft, and love inspiring those around them to be their best on a personal and professional level.

Join a friendly and social environment: We celebrate our successes every quarter to see the impact every individual has had on the business.

Remote and flexible: Life can get busy, we get it. We care about the outcomes you create more than the rigidity of the classic 9-5. At the moment we offer a fully remote work lifestyle.

We celebrate diversity and inclusion: We believe that diversity, inclusion and collaboration is key to building extraordinary teams.

About the Role

We are looking for a Senior Product Manager to own and drive loyalty and partnerships at EatClub. This is a strategic, high-impact role at the intersection of user experience, operational efficiency and revenue growth.

You'll be responsible for:

  • Owning the end-to-end product vision, strategy, and roadmap for our partner experience.
  • Deeply understanding the needs of our partners, from enterprise groups to small independents.
  • Go to market for our new loyalty program, measuring impact and driving iterations through qualitative and quantitative insight.
  • Working closely with engineering, design, account management, sales, operations and data to ship features that make it easier and more valuable for customers and our partners
  • Coordinating internal and external stakeholders to ensure projects are delivered on time and aligned with stakeholder needs..
  • Balancing short-term impact with long-term investment in foundational capabilities.

You'll be measured by the impact your work has on customer lifetime value and also how much value this drives for our restaurant network.

About You

  • You have 5+ years of product management experience in an agile environment
  • You've owned and scaled B2B or marketplace products
  • You're deeply curious about users and thrive on solving complex, ambiguous problems.
  • You're comfortable working with data to form hypotheses, make decisions and measure outcomes.
  • You're a strong communicator, collaborator and can influence across levels and functions.

Bonus

  • Have experience in hospitality tech or two-sided marketplaces.
  • Have worked in a fast-paced startup or scale-up environment.
  • Have led 0-to-1 initiatives or owned full-stack product surfaces.

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