Wholesale Account

3 days ago

Greater Melbourne Area, Australia Mecca Coffee Full time $90,000 - $120,000 per year

Wholesale Account & Business Development Manager

About the Role:

We're looking for someone who can do more than manage accounts — someone who can nurture relationships, grow partnerships, and spot opportunities that align with Mecca Coffee's vision. This leadership role blends account management with business development: looking after our wholesale partners with care and integrity, while seeking out new cafés, restaurants and cultural venues that feel part of the Mecca Coffee community.

You'll balance numbers and nuance — keeping an eye on sales and margins while bringing genuine hospitality and passion for coffee to every interaction. No job is too small, and you thrive wearing multiple hats and breaking down silos: from onboarding and training, to troubleshooting equipment, to mapping out growth strategies and rolling up your sleeves. Coffee experience is a must.

Key Responsibilities

  • Identify, pitch, and secure new wholesale accounts that align with our brand and values.
  • Manage and grow a portfolio of wholesale partners, ensuring they feel supported, inspired and proud to serve Mecca.
  • Lead onboarding, tastings, training and ongoing partner development.
  • Work closely with Marketing, E-commerce and Leadership to share insights, align on opportunities, and strengthen loyalty.
  • Track performance and provide reporting on sales, growth and retention.
  • Contribute to events, tastings and activations that bring value to our partners and wider community.
  • Troubleshoot operational issues (coffee, equipment, logistics) with a solutions mindset.
  • Stay hands-on and collaborative, supporting cross-functional projects when needed.

What Success Looks Like

  • A wholesale portfolio that's profitable, cared for, and continuously improving.
  • Partners who are not only trained but genuinely inspired.
  • Growth through brand-aligned accounts that raise the bar for specialty coffee.
  • Defined clear strategies for retention and expansion, shared with the wider team.
  • Seamless communication across Marketing, E-comm and Leadership.
  • Mecca Coffee represented at its best in cafés, restaurants and cultural spaces.
  • Engage and work with all other departments across Mecca Coffee.

Candidate Profile

  • Commercially minded — confident working with sales reports, KPIs and growth strategies.
  • Relationship-driven — you build trust through clarity, consistency and follow-through.
  • Passionate about coffee — you know the industry, respect the craft, and bring energy to every interaction.
  • Solution-oriented — every challenge is an opportunity to improve.
  • Organised and proactive — able to balance planning with quick problem-solving.
  • Clear communicator — collaborative, open and dependable.
  • Grounded and humble — you inspire others by showing up and leading with integrity.

Must-Haves

  • Experience in account management, business development or customer success.
  • Strong commercial awareness and comfort working with numbers.
  • Track record of building and maintaining B2B relationships.
  • Ability to manage multiple priorities in a fast-moving environment.
  • Honest, clear communication and a collaborative spirit.

Nice-to-Haves

  • Experience leading training sessions, events, or tastings.
  • Knowledge of coffee equipment and operations.
  • People management skills.

Why Join Mecca Coffee

For almost 20 years, Mecca Coffee has built community around coffee and hospitality. This role is central to our next chapter: deepening wholesale relationships, welcoming new partners into the fold, and making sure our coffee — and the people behind it — are always represented at their best.

  • Wholesale Account Manager VIC/TAS

    2 weeks ago

    Melbourne, Australia Helloworld Group Full time

    Helloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece. Through this talented group of people, the company supports an extensive network of travel agencies. Working at Helloworld Travel is dynamic, fast-paced and rewarding. Whether you work in retail, wholesale, shared services, tour operations, logistics, our DMC brands,...

  • Wholesale Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Tara Treasures Full time $60,000 - $80,000 per year

    About Tara TreasuresAt Tara Treasures, we create ethical, fair trade felt toys that inspire children's joy, imagination, and storytelling. Every piece is lovingly handmade by skilled women artisans, crafted with care, purpose, and integrity. By joining our team, you will be part of a business that champions sustainability, creativity, and community...

  • Wholesale Operations Coordinator

    2 weeks ago

    Melbourne, Australia The Talent Mill Full time

    **Now Hiring | Designer Label | Melbourne** **The Brand |** Our latest client launched this highly successful contemporary designer label in 2009 in Melbourne and took it to soaring heights in LA. Collections that have been developed under an aspirational and expert Creative Director with a focus on skillful construction and a focus on developing untold...

  • Internal Account Manager- Wholesalers

    2 days ago

    Melbourne, Australia Getinge Australia Pty Ltd Full time

    Internal Account Manager - Wholesalers & Allied Health Market (Contract) **Date**:Apr 22, 2025 **Location**:Melbourne, AU **Company**:Getinge Australia Pty Ltd **Remote Work**:Field - Are you a results-driven sales professional with a passion for healthcare and digital innovation? Join our dynamic team as an **Internal Account Manager,** where you’ll...

  • Merchandise Planner

    4 days ago

    South Melbourne, Australia Levi Strauss & Co. Full time

    Since 1853, we've been obsessed with innovation to meet people's needs. We invented the first blue jean. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do. A company doesn't last 160 years by standing still. It endures by reinventing itself, striving to delight its...

  • Women's Wholesale Fashion Sales Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Style State Full time $80,000 - $100,000 per year

    ​Style State is a leading Australian fashion wholesaler with a reputable history of over 30 years. We stock Australia wide and globally to several thousand stockists including well known online retailers such as Showpo, Petal & Pup, City Beach and Charcoal Clothing, to name a few.We are a rapidly expanding team with strong company core values and a focus...

  • Channel Manager

    2 weeks ago

    Melbourne, Australia NHP Full time

    Customer-Centric, Channel Lead - Influencing & Networking - Stakeholder Management **Wh**o We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned (50 years of Electrical & Engineering excellence!) - Local choice with the power of global partners - 17 branches throughout Australia & New Zealand -...

  • Omni Channel

    1 week ago

    Melbourne, Australia Adidas Full time

    Purpose & Overall Relevance for the Organization: - To ensure positive development of the adidas brand image, a sustainable and profitable business through adequate Trade/Retail Marketing planning and execution at the POS.- Balance brand and category message against trade specific requirements.- Ensure brand presence (global footprint) and sell-through at...

  • Key Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Accent Support Office Full time $90,000 - $120,000 per year

    About the RoleLacoste is seeking an experienced and commercially drivenKey Account Managerto manage and grow our Footwear, Textile and Accessories categories across key wholesale partners, including department stores and major national retailers. Reporting to the Head of Wholesale, this role will be responsible for driving sell-in performance, managing...

  • Part-Time Administration

    1 week ago

    Greater Melbourne Area, Australia Aquachem (Vic) Pty Ltd Full time $45,000 - $60,000 per year

    Aquachem (Vic) Pty Ltd is a specialist wholesaler of pool and spa chemicals and equipment. We're a small, supportive team looking for a detail-orientedAdministration / Accounts Payable Officerto join us on a part-time basis located in Dandenong South.Why You'll Love This RoleFlexible hours to suit work/life balance (9am-3pm Mon, Wed, Fri)Varied role across...