Customer Service Coordinator

3 days ago

Melbourne, Victoria, Australia Jivaro Full time $60,000 - $80,000 per year

Our specialised apparel wholesaler client is looking for a Customer Service Coordinator to join their team. This role requires someone who is system savvy and has a strong customer focus.

Join a leading Australian-owned heritage brand that partners with some of the country's largest resellers and independent retailers. We're seeking a highly organised and detail-driven Customer Service Coordinator to provide exceptional sales order, customer service, and operational support to our national customers and sales team.

What you'll do:

  • Process and manage sales orders from start to deliver
  • Liaise with sales, operations, and procurement teams to meet deadlines
  • Handle inbound orders and outbound deliveries within our ERP system (Apparel 21)
  • Provide an outstanding level of customer service

What you'll bring:

  • Proven admin/customer service experience in a similar role
  • Apparel background preferred
  • Strong Excel skills & advanced MS Office proficiency
  • ERP experience (Apparel 21 or similar)
  • Ability to juggle multiple priorities with attention to detail
  • Positive, proactive, and team-oriented attitude

If you're ready to bring your organisational skills, customer focus, and problem-solving abilities to a fast-paced and supportive team, we'd love to hear from you

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