Customer Service Coordinator
3 days ago
Our specialised apparel wholesaler client is looking for a Customer Service Coordinator to join their team. This role requires someone who is system savvy and has a strong customer focus.
Join a leading Australian-owned heritage brand that partners with some of the country's largest resellers and independent retailers. We're seeking a highly organised and detail-driven Customer Service Coordinator to provide exceptional sales order, customer service, and operational support to our national customers and sales team.
What you'll do:
- Process and manage sales orders from start to deliver
- Liaise with sales, operations, and procurement teams to meet deadlines
- Handle inbound orders and outbound deliveries within our ERP system (Apparel 21)
- Provide an outstanding level of customer service
What you'll bring:
- Proven admin/customer service experience in a similar role
- Apparel background preferred
- Strong Excel skills & advanced MS Office proficiency
- ERP experience (Apparel 21 or similar)
- Ability to juggle multiple priorities with attention to detail
- Positive, proactive, and team-oriented attitude
If you're ready to bring your organisational skills, customer focus, and problem-solving abilities to a fast-paced and supportive team, we'd love to hear from you
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