Academic Support Officer

• Provide Essential Support to Our Academic Leaders
• Ongoing, full time (1.0) and ongoing, part time (0.6) at our Hawthorn campus
• HEW 5 + 17% super and staff benefits

About the Role

Are you organised, proactive, and the person everyone turns to when things need to run smoothly? We're looking for a motivated Academic Support Officer to join our team and play a key role in supporting our academic leaders and staff.

In this role, you'll be at the centre of our School's operations — keeping things on track behind the scenes so our teaching, research, and student experience can thrive. You'll work closely with Department Chairs, academics, and professional staff to provide high-level administrative support, streamline processes, and help deliver day-to-day activities with efficiency and care.

A major part of your role will focus on coordinating sessional staff engagement and administration, as well as supporting committees and meetings. You'll also contribute to improving systems and processes, manage key compliance and operational tasks, and provide flexible support across teams — ensuring everything runs seamlessly from start to finish.

About You  

We're seeking someone who thrives in a dynamic, people-focused environment and takes pride in being the person everyone relies on to "get things done." You'll bring initiative, excellent organisational skills, and a strong eye for detail, along with the confidence to build relationships and communicate effectively with people at all levels.

To succeed in this role, you will have:

• Proven experience delivering high-level administrative support to senior stakeholders.
• Strong organisational and time management skills, with the ability to juggle priorities and meet tight deadlines.
• Sharp analytical skills and a proactive approach to improving processes and systems.
• Excellent written and verbal communication skills, and the ability to build strong working relationships with a diverse range of people.
• Advanced digital skills, including experience with Microsoft Office (Word, Excel, PowerPoint), databases, and electronic diary management.
• Experience working with budgets or financial processes is an advantage.

Qualifications

Completion of a degree without subsequent relevant work experience; or completion of an associate diploma and subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training.

About Swinburne University of Technology

Swinburne's strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

What We Offer You

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page

To Apply

Please submit your CV, cover letter and a formal response to the Key Selection Criteria. To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click 'apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on

Applications Close: Wednesday 22 October 2025, at 11.0ppm

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact or call

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to (general enquiries will not be answered by phone).

Victoria's Commitment to Action: Improving international student employment outcomes.

As a signatory to Victoria's Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.

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