Service advisor

1 week ago

Melbourne, Victoria, Australia Freighter Group Services Pty Ltd Full time $90,000 - $120,000 per year

Unleash Your Potential as an Afternoon Shift Service Advisor with Freighter Group

Are you a highly motivated, impeccably organised, and customer-centric professional ready to make a significant impact in the thriving road transport industry?

Freighter Group, a market-leading Australian transport solutions innovator, is seeking a talented Service Advisor to join our dynamic team in Brooklyn, specifically for the afternoon shift.

This pivotal role offers an exceptional opportunity to be the cornerstone of our customer interactions during a crucial part of the day, seamlessly connecting our valued clients with our expert sales and workshop teams. You will play a crucial part in ensuring operational excellence and delivering unparalleled service, all while upholding the distinguished core values that define Freighter Group.

Your Impactful Role:

  • Front-Line Excellence: Serve as the primary point of contact during the afternoon, building and nurturing robust relationships with our diverse customer base.
  • Precision Administration: Expertly manage all administrative functions, including accurate estimating, meticulous quoting, streamlined invoicing, and proactive, timely customer communication.
  • Operational Synergy: Flawlessly coordinate with internal departments and external contractors to ensure efficient service delivery and project completion.
  • Safety & Compliance: Champion our unwavering commitment to safety protocols and contribute actively to maintaining exemplary operational standards.
  • Problem-Solving & Resolution: Proactively identify and resolve customer needs, ensuring swift and satisfactory outcomes.

Who We Are Searching For:

  • Exceptional Communicator: Possessing superior verbal and written communication skills, with a natural flair for building rapport.
  • Meticulously Organised: Demonstrating outstanding organisational abilities and an acute attention to detail.
  • Collaborative Team Player: Thriving in a team environment, with a proactive and supportive approach to colleagues.
  • Aptitude for the Industry: Holding strong mechanical skills complemented by good computer aptitude.
  • Proven Experience: Ideally bringing over 12 months of valuable experience within the industry.

Why Freighter Group is Your Next Career Destination:

Join a company where your contributions genuinely drive success. At Freighter Group, our foundation is built upon deeply embedded values of safety, unwavering integrity, powerful teamwork, and a relentless pursuit of continuous improvement. We foster an environment of professional growth, mutual respect, and collaborative achievement, empowering our people to excel and innovate.

This role is Fulltime and required onsite Monday to Friday.

Ready to accelerate your professional journey with a leader in the industry?

Apply today and become an integral part of the Freighter Group legacy

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