Automotive Service Advisor

1 week ago

Melbourne, Victoria, Australia Cavalo Prestige Full time $60,000 - $90,000 per year

About Us

At Cavalo Prestige, we're driven by a passion for excellence in every aspect of the prestige automotive experience. Specialising in high-end European luxury and performance cars, we pride ourselves on delivering an unparalleled level of service and attention to detail.

We've built a brand new, state-of-the-art workshop in Docklands, designed from the ground up to be one of the most advanced and exciting service departments in the country. This is a place where people are proud to work, where enthusiasm and passion for automotive excellence are at the core of everything we do.


Position Summary

We're looking for a skilled and commercially-minded Service Advisor to join our growing team. You'll be the key connection between our customers and workshop, managing bookings, overseeing workflow, and helping clients make informed decisions about maintaining and repairing their vehicles.

This is a sales-focused role, and we want someone who genuinely enjoys selling. You should feel confident explaining repairs, quoting work accurately, and selling the correct value behind the repair, not just a price. This role is all about working with money, understanding margin, and delivering value for both the business and the customer.

This role offers the chance to work with some of the world's most iconic brands like: Ferrari, Lamborghini, McLaren, Rolls-Royce, Aston Martin, Mercedes-AMG, BMW, Audi, Volkswagen, Maserati, Porsche and more. If you thrive in a fast-paced environment, love building relationships, and want to be part of a high-performing team, this is the role for you.


Qualifications & Experience

  • Minimum 2 years' experience as a Service Advisor in a dealership or prestige workshop
  • Experience with Superservice Triage, Eclipse DMS, and dealership systems preferred
  • Manufacturer training or dealership experience highly regarded
  • Valid driver's licence essential
  • A confident communicator with sales ability and customer focus
  • High level of automotive knowledge and a passion for premium vehicles
  • Strong organisational and customer service skills

Skills & Attributes

  • Confident communicator with a customer-first approach
  • Able to manage multiple bookings and workshop flow under pressure
  • Deep understanding of European vehicle servicing
  • Positive attitude, professional presentation, and high attention to detail
  • Works well both independently and within a team
  • Reliable, punctual and driven to succeed

What We Offer

  • A full-time role, Monday to Friday
  • Above award wages – salary negotiable based on experience
  • Superannuation, annual and sick leave included
  • Supplied uniform and well-presented front-of-house environment
  • A genuinely supportive and respectful team culture
  • Opportunities to work with rare, exotic, and premium vehicles
  • A workplace that values enthusiasm, loyalty, and growth

If you're ready to bring your service advisor experience to a dynamic and passionate team, and want to help us build one of Melbourne's leading prestige service centres — apply now with your resume and a short note about yourself. All applications are handled with strict confidence.

  • Service Advisor

    3 weeks ago

    Melbourne, Victoria, Australia Werribee & Western Automotive Group Full time

    Service Advisor - Footscray GWM/Haval - AutomotiveJoin to apply for the Service Advisor - Footscray GWM/Haval - Automotive role at Werribee & Western Automotive GroupService Advisor - Footscray GWM/Haval - Automotive1 day ago Be among the first 25 applicantsJoin to apply for the Service Advisor - Footscray GWM/Haval - Automotive role at Werribee & Western...

  • Customer Service Advisors – Automotive

    1 day ago

    Melbourne, Victoria, Australia Kieran Stack Pty Ltd Full time $70,000 - $110,000 per year

    Ready to level up your career?If you love talking to people, like cars, get a kick out of solving problems, and enjoy being part of a fast-paced team, then this is your chance to step into Australia's booming automotive service industry.We work with 250+ Dealerships nationwide who are seeking Service Advisors (potentially just like you) for readily available...

  • Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Cox Automotive Repairs Pty Ltd Full time $60,000 - $80,000 per year

    Cox Auto Service CentreExperienced Automotive Service AdvisorSecure a full time position in a very supportive environmentJoin the team at Cox AutoWork at Cox Auto service Centre in our newly built modern workshop. Enjoy an exciting opportunity to become part of a family-owned business that is experiencing strong growth.We currently require the services of an...

  • Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Malvern Automotive Repairs Full time $60,000 - $80,000 per year

    Malvern Automotive Repairs are a highly respected and trusted family run business in Malvern, which has been in operation since 1928.We are seeking a talented Service Advisor, to be the connection between our experienced technicians and loyal customers.Duties & Responsibilities will include:Ensure seamless and transparent communication with customers, in...

  • OHSE Advisor

    4 weeks ago

    Melbourne, Victoria, Australia Victorian Automotive Chamber of Commerce | VACC Full time

    Join to apply for the OHSE Advisor role at Victorian Automotive Chamber of Commerce | VACCBased in Melbourne, the Victorian Automotive Chamber of Commerce (VACC) is an automotive industry employer association that protects and promotes the interests of its members through advocacy initiatives and the provision of automotive industry products and...

  • OHSE Advisor

    4 weeks ago

    Melbourne, Victoria, Australia Victorian Automotive Chamber of Commerce | VACC Full time

    Join to apply for the OHSE Advisor role at Victorian Automotive Chamber of Commerce | VACCBased in Melbourne, the Victorian Automotive Chamber of Commerce (VACC) is an automotive industry employer association that protects and promotes the interests of its members through advocacy initiatives and the provision of automotive industry products and...

  • OHSE Advisor

    2 weeks ago

    North Melbourne, Victoria, Australia Victorian Automotive Chamber of Commerce | VACC Full time $60,000 - $80,000 per year

    About VACC – You're in good handsBased in Melbourne, the Victorian Automotive Chamber of Commerce (VACC) is an automotive industry employer association that protects and promotes the interests of its members through advocacy initiatives and the provision of automotive industry products and services.Founded in 1918, VACC today provides its members with...

  • Service Advisor

    1 week ago

    Melbourne, Victoria, Australia Barry Bourke Motors Full time $60,000 - $90,000 per year

    Service Advisor - Barry Bourke Motors, BerwickBerwick, VIC | Multi-Franchise Dealership Group | Full TimeAre you ready to take the next step in your automotive career? Barry Bourke Motors - a proudly family-owned and operated dealership group in Berwick - is seeking an enthusiastic and customer-focused Service Advisor to join our high-performing aftersales...

  • Service Advisor

    1 day ago

    Melbourne, Victoria, Australia 3 Point Motors Full time $95,000 - $120,000 per year

    Are you a seasoned Automotive Service Advisor seeking more than just your next role?At 3 Point Motors, we're offering the opportunity to advance your career with one of Australia's most respected family-owned luxury dealerships.As a proud representative of the Mercedes-Benz brand, you'll be part of a team that values your expertise, supports your growth, and...

  • Automotive Yardhand

    4 weeks ago

    Melbourne, Victoria, Australia Cox Automotive Australia Full time

    OverviewAutomotive Yardhand at Cox Automotive Australia (Manheim). Join a fast-paced, hands-on environment in the automotive remarketing industry. Location: Altona North, Victoria, Australia. Base pay range: A$28.50/hr.Base pay rangeA$28.50/hrResponsibilitiesLotting vehicles and setting up the auction padRemoving decals and prepping vehicles to meet customer...