Service Advisor

1 week ago

Melbourne, Victoria, Australia Autosports Group Full time $60,000 - $90,000 per year

Join the Melbourne BMW Family—Part of Autosports Group

Are you ready to step into an exciting career with Melbourne BMW? As part of Autosports Group, we represent one of the world's most prestigious and luxurious automotive brands. We're thrilled to announce that, due to our continued growth, we're looking for a passionate and driven Service Advisor to join our dynamic team

As a Service Advisor, your exciting responsibilities will include:

  • Welcoming and assisting customers in the service department while keeping them updated on the status of their vehicles.
  • Explaining service options and processes with enthusiasm and clarity.
  • Collaborating with colleagues to efficiently schedule and complete necessary repairs.
  • Ordering parts as needed to ensure smooth repairs.
  • Updating the customer database and completing all relevant paperwork accurately.
  • Adhering to manufacturer and dealership warranty policies to maintain high standards.
  • Effectively booking customer vehicle services via email, phone, or face-to-face interactions.
  • Preparing Repair Orders and Job Sheets to facilitate prompt invoicing for customer requests.

Our ideal candidate will bring:

  • Prior experience as a Service Advisor will be highly valued.
  • The ability to thrive in a fast-paced environment both collaboratively and independently.
  • Exceptional organisational and time management skills to juggle multiple tasks.
  • Strong computer literacy and communication skills to enhance customer interactions.

Why Choose Melbourne BMW and Autosports Group?

  • Generous Paid Parental Leave
  • Exclusive Discounts on Health Insurance
  • Access to our Employee Assistance Program (EAP) for personal and professional advice
  • Family and Friends Referral Program
  • Internal Referral Incentive Scheme
  • Complimentary Coffee, Tea, and Hot Chocolate to energise your day
  • Engaging Team Activities and BBQS to strengthen camaraderie
  • Chance to make a difference through community support at both local and national levels
  • The Diversity and Inclusion Council is committed to fostering a welcoming environment

If you're eager to be part of a fantastic team at Melbourne BMW within the Autosports Group and take your career to the next level, we want to hear from you Apply today and embark on a rewarding journey with us

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