Operations Coordinator

15 hours ago

Tullamarine Victoria, Australia KTL Australia Pty Ltd Full time $60,000 - $80,000 per year

About KTL Australia
At KTL Australia, we don't just move freight, we move businesses forward. Since 2008, we've built a reputation as an industry-leading freight forwarder, with a global footprint spanning air, sea, rail, and road transport. Our strength lies in delivering tailored, solutions-based logistics with a relentless focus on customer service. We're now looking for an experienced Operations Coordinator who thrives in a dynamic environment and is ready to make their mark.

Here Is What You Can Expect

  • Opportunity to gain new skills and progress in your career
  • Modern Work Environment with an onsite gym, team lunches, and a social, inclusive team culture
  • Easy Commute with Free onsite parking
  • Supportive Culture, we're big on collaboration, recognition, and doing things right

Your Day-to-day
You won't just be "coordinating freight", you'll be owning the process from start to finish and partnering with clients to deliver smart, timely logistics.

  • End-to-end coordination of shipments: quoting, booking, tracking, and documentation
  • Build lasting partnerships with clients and suppliers
  • Provide exceptional customer care and proactive communication
  • Maintain and manage your files in CargoWise or PAVE
  • Coordinate FCL/LCL & air freight, including pre-alerts, clearance, and cartage
  • Handle controlled goods and manage permits and compliance

About You
You're not new to this. You've spent time in freight forwarding and know how to juggle priorities, hit deadlines, and wow clients.

  • Experience in a freight forwarding or logistics operator role (sea/air/road)
  • Experience with CargoWise or PAVE is required
  • A strong communicator who thrives under pressure
  • Detail-oriented, organised, and reliable
  • Driven by client satisfaction and operational excellence

Sounds like the role for you, what's next?
Ready to bring your freight expertise to a growing business that actually values it?

Submit your application and we'll be in touch for a confidential conversation.

Thanks for considering KTL Australia, we can't wait to meet you.

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