
Front Desk Attendant
2 weeks ago
Join the Team at Flowerdale Estate – Front Desk Attendant / Corporate Event Coordinator
Full-Time | Flowerdale, VIC
At Flowerdale Estate, we're more than just a wedding venue – we're a family-run business creating unforgettable experiences for every guest who walks through our doors. Since 2012, our team has been bringing warmth, professionalism, and a touch of country charm to weddings, conferences, retreats, special events, and tranquil getaways.
We're looking for a full-time Front Desk Attendant / Corporate Event Support to be the friendly face and organised mind at the heart of our guest and client experience.
About the Role
Front Desk Duties
- Be the first point of contact for guests via phone, email, and in person
- Manage accommodation and restaurant bookings with accuracy and care
- Provide information on our services, facilities, and events
- Oversee smooth check-in and check-out processes for guests
- Work closely with other departments to ensure guest satisfaction
Corporate Event Support
- Assisting our Corporate Event Coordinator in their duties
- Confidently respond to event enquiries and build professional relationships with clients
- Support the preparation of quotes, proposals, and event documentation
- Assist in creating and maintaining detailed runsheets and timelines
- Coordinate events in the lead-up and provide on-the-day support to ensure everything runs smoothly
Why Join Us?
Work in a beautiful, tranquil location surrounded by nature
Be part of a close-knit, family-run business with a friendly and supportive team
Enjoy variety – no two days are the same
Play a key role in creating memorable guest and client experiences
About You
- A warm, professional manner with excellent communication skills
- Strong organisational skills and attention to detail
- Minimum 3 years experience in hospitality, events, and reception
- Ability to juggle multiple priorities in a fast-paced environment
- Proficiency in email, Microsoft Office, and booking systems (training provided)
- A positive attitude and willingness to be a true team player
- Available across weekdays and weekends
- Must have a valid Victorian Driver's License
Hours & Pay
Full-time position, including some weekend work depending on events. Pay is based on experience and aligned with the Hospitality Award.
If you're ready to bring your hospitality and event skills to a role where you can truly make an impact, we'd love to hear from you.
If you have further questions about the role prior to applying, please call Grace on or email
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