Front Desk/student Support Officer

2 weeks ago

Fortitude Valley, Australia Brighton College Pty Ltd Full time

Front Desk/Student Support Officer -Brisbane Campus - Full-time

GREAT OPPORTUNITY IN QUALITY AND FRIENDLY RTO

==============================

**Front Desk/Student Support Officer**

**About us**

Brighton College is an Australian Registered Training Organisation (RTO). Brighton College specialises in Business, Information Technology, Hospitality Management and Community Services training and maintains close professional links to industry to ensure our training is at the leading edge of industry developments.

We are Looking for Front Desk/Student Support Officer for our BrisbaneCampus.

**Key responsibilities will include but are not limited**
- Being the first point of contact for students, visitors and callers both as they enter or call the campus.
- Liaise with students to ensure their ongoing needs are met especially in relation to accessing support services where this impacts their ability to meet their attendance and course progress requirements.
- Presenting a professional image of the College at the front desk and providing exceptional customer service to all.
- Assisting students with requests/general enquiries
- Undertaking day to day administrative tasks
- Perform a range of administrative support tasks including desktop-based programmes, i.e. word processing, spreadsheets and Student Management system, and maintain the integrity of the filing system.

**Selection Criteria**:

- Demonstrated experience in customer service, focusing on support and service
- Experience in a CRICOS registered RTO ( Preferred )
- Friendly and welcoming personality with excellent presentation
- Ability to multitask and work effectively under pressure
- Strong interpersonal communication skills with the ability to communicate effectively with empathy with individuals and groups from a range of cultural and linguistic backgrounds
- A positive attitude, willingness to be adaptable to a rapidly changing environment, willingness to learn and being a strong collaborator.
- An ability to work autonomously and within a small department team
- Full working rights in Australia
- Knowledge of Student Management System ( Preferred )
- Fluency in a second language is not essential but highly regarded

**College Benefits and Culture**:
At Brighton College, we seek to deliver quality education and give students skills to confidently enter the workforce and we do this through close collaboration with all the members of the organisation.

The position will report to, and work closely with, the Student Support Manager.
- Join our growing team
- Exciting opportunity to make a difference within a varied role
- Full-time ongoing position

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 - $60,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

COVID-19 considerations:

- Must be fully vaccinated for COVID-19

**Education**:

- Diploma (required)

**Experience**:

- RTO: 1 year (required)

**Language**:

- any other language other than English (required)

Work Authorisation:

- Australia (required)

  • Student Support Officer

    1 week ago

    Fortitude Valley, Australia Endeavour Full time

    Work in a dynamic environment that values growth, and a commitment to student support - FREE UNLIMITED clinic consults & 15% off all clinic dispensary and retail products - Beautiful campuses all located conveniently to public transport Endeavour College of Natural Health is the largest provider of complementary medicine higher education degrees in the...

  • Front Desk Manager

    4 days ago

    Fortitude Valley, Australia Wongai 4wd Hire Full time

    Wongai 4wd Hire is a hire and tourism company based right in the heart of Brisbane. We offer 4wd hire packages around Queensland. This includes Off-Shore Adventure Holidays to places like Fraser Island and Double Island Point. We need someone to come into our company to manage the front desk and incoming vehicle inspections. This means you will be: -...

  • Front Desk Receptionist

    1 week ago

    Fortitude Valley, Australia Limes Hotel Full time

    We are looking for someone to join our team immediately. Our beautiful boutique hotel is positioned on the edge of the fortitude valley night life with a constant stream of reoccurring guests and an enthusiastic team.The position offered is a part time receptionist that is based at the front desk of the hotel. This position requires you to work...

  • Student Support Officer

    2 weeks ago

    Fortitude Valley, Australia AIPC Full time

    Highly collaborative and supportive environment - Be part of a strong student-centric, values-driven education provider - Opportunity for growth within the organisation for the right person The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in...

  • Guest Service Agent/front Office Reception

    3 days ago

    Fortitude Valley, Australia QLD Full time

    **What you'll get...** - To work under the award-winning Global Brand with inspiring and creative team - Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with. - Whether it's career...

  • Student Support Officer

    4 days ago

    Fortitude Valley, Australia AIPC Full time

    Highly collaborative and supportive environment - Be part of a strong student-centric, values-driven education provider - Opportunity for growth within the organisation for the right person The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in...

  • Administration Officer

    6 days ago

    Hunter Valley, Australia Life Without Barriers Full time

    **Job no**: 505111 **Employment type**: Part Time **Location**: Newcastle, Maitland & Hunter **Categories**: Administration/Customer Service **About the Organisation** Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life...

  • Front Office Manager

    1 week ago

    Fortitude Valley, Australia Lancemore Hotel Group Full time

    **Showcase your customer service skills and lead** a dynamic Front Office team**: - ** Exceptional location, close to public transport**: - ** Great variety of staff discounts and benefits including a FREE "U" Day - get a paid day on your birthday**: - ** Great role for an experienced assistant FOM to take the next step** We are on the hunt for an...

  • Assistant Manager

    2 weeks ago

    Fortitude Valley, Australia QLD Full time

    **What's in for you...?** - Career progression and tailored development programs - we are growing and want our people to grow with us - We are a fun dynamic team that knows how to have heaps of fun whilst running an awesome hotel! - Part of Ovolo Hotels in Australia and Hong Kong with lots of great opportunities - Great Team Member Benefits **Are you just...

  • Duty Manager

    2 weeks ago

    Fortitude Valley, Australia QLD Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to...