Front Desk/student Support Officer

7 days ago

Fortitude Valley, Australia Brighton College Pty Ltd Full time

Front Desk/Student Support Officer -Brisbane Campus - Full-time

GREAT OPPORTUNITY IN QUALITY AND FRIENDLY RTO

==============================

**Front Desk/Student Support Officer**

**About us**

Brighton College is an Australian Registered Training Organisation (RTO). Brighton College specialises in Business, Information Technology, Hospitality Management and Community Services training and maintains close professional links to industry to ensure our training is at the leading edge of industry developments.

We are Looking for Front Desk/Student Support Officer for our BrisbaneCampus.

**Key responsibilities will include but are not limited**
- Being the first point of contact for students, visitors and callers both as they enter or call the campus.
- Liaise with students to ensure their ongoing needs are met especially in relation to accessing support services where this impacts their ability to meet their attendance and course progress requirements.
- Presenting a professional image of the College at the front desk and providing exceptional customer service to all.
- Assisting students with requests/general enquiries
- Undertaking day to day administrative tasks
- Perform a range of administrative support tasks including desktop-based programmes, i.e. word processing, spreadsheets and Student Management system, and maintain the integrity of the filing system.

**Selection Criteria**:

- Demonstrated experience in customer service, focusing on support and service
- Experience in a CRICOS registered RTO ( Preferred )
- Friendly and welcoming personality with excellent presentation
- Ability to multitask and work effectively under pressure
- Strong interpersonal communication skills with the ability to communicate effectively with empathy with individuals and groups from a range of cultural and linguistic backgrounds
- A positive attitude, willingness to be adaptable to a rapidly changing environment, willingness to learn and being a strong collaborator.
- An ability to work autonomously and within a small department team
- Full working rights in Australia
- Knowledge of Student Management System ( Preferred )
- Fluency in a second language is not essential but highly regarded

**College Benefits and Culture**:
At Brighton College, we seek to deliver quality education and give students skills to confidently enter the workforce and we do this through close collaboration with all the members of the organisation.

The position will report to, and work closely with, the Student Support Manager.
- Join our growing team
- Exciting opportunity to make a difference within a varied role
- Full-time ongoing position

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 - $60,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

COVID-19 considerations:

- Must be fully vaccinated for COVID-19

**Education**:

- Diploma (required)

**Experience**:

- RTO: 1 year (required)

**Language**:

- any other language other than English (required)

Work Authorisation:

- Australia (required)

  • Administration Officer

    2 weeks ago

    Fortitude Valley, Queensland, Australia Cambridge College Australia Full time $55,000 - $65,000 per year

    We are a small RTO delivering nationally recognised VET qualifications in business, cookery and hospitality, and ELICOS.We require a full-time office assistant to work at our front desk, while handling admissions, general communications and student administration duties. The role is located in Fortitude Valley, Brisbane.The hours are Monday - Friday, 8:30am...

  • Student Support Officer

    6 days ago

    Fortitude Valley, Australia AIPC Full time

    Highly collaborative and supportive environment - Be part of a strong student-centric, values-driven education provider - Opportunity for growth within the organisation for the right person The Australian Institute of Professional Counsellors is a private RTO providing Higher Education specialising in the delivery of external education programs in...

  • IT Service Desk Analyst

    1 week ago

    Fortitude Valley, Australia MedHealth Full time

    Company Description The MedHealth Group is a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual...

  • Front Office Assistant Manager

    2 weeks ago

    Fortitude Valley, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to...

  • Assistant Manager

    2 weeks ago

    Fortitude Valley, Australia QLD Full time

    **What's in for you...?** - Career progression and tailored development programs - we are growing and want our people to grow with us - We are a fun dynamic team that knows how to have heaps of fun whilst running an awesome hotel! - Part of Ovolo Hotels in Australia and Hong Kong with lots of great opportunities - Great Team Member Benefits **Are you just...

  • Front of House Support Assistant

    1 week ago

    Fortitude Valley, Queensland, Australia beBeeHospitality Full time $31,200 - $45,720

    Job OpportunityWe are seeking a Front of House Team Member to join our restaurant in Fortitude Valley.This is a casual role (15–25 hours per week) – ideal for students who are looking for flexible hours while gaining hospitality experience.Key Responsibilities:Greet and serve customers with a positive and professional attitude Take orders accurately...

  • Student Support Officer- Part Time

    4 days ago

    Fortitude Valley, Australia SATH Education Full time

    The role involves delivering a broad spectrum of student administration services, including but not limited to: - Planning and executing fee collection activities to recover outstanding dues, including managing payment plans and generating reports on non-payment, in alignment with organizational and regulatory requirements. - Supporting compliance and...

  • Duty Manager

    6 days ago

    Fortitude Valley, Australia QLD Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to...

  • Marketing and Student Recruitment Officer

    6 days ago

    Fortitude Valley, Australia Australian College of Tourism and Information Technology Full time

    **About us** We are a CRICOS registered vocational education provider in Brisbane offering quality education to domestic and international students. **About the position** We are looking for a motivated and experienced Marketing & Student Recruitment Officer who would join in our high performance team in Brisbane. This role can be Full time, part time or...

  • Assistant Manager

    2 weeks ago

    Fortitude Valley, Australia QLD Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to...