Receptionist and Clinic Administrator

1 day ago

Gold Coast, Queensland, Australia Integrated Sports and Spinal Clinic Full time $60,000 - $80,000 per year

Part-time Receptionist for Integrated Sports & Spinal Clinic -

Burleigh Waters

About the position

If you're a friendly, switched-on Receptionist who would thrive being the first point of contact of our busy clinic in Burleigh Waters, please read on…

We are looking for a fun, energetic team player with excellent communication skills and an interest in the health & wellness industry.

This part-time role is best suited to someone who excels at smoothly operating a small but busy reception area. The role involves all tasks that can improve the flow of work for our Osteopaths while keeping a positive and high-energy vibe for our clients and staff to enjoy their front of house.

Duties and responsibilities include, but are not limited to:

  • Leading the warm welcome and first impressions when greeting our clients
  • Diary management for up to 5 Osteopaths
  • Answering phone calls
  • Assisting with patient enquiries over the phone and in person
  • Managing new and existing client bookings
  • Building strong client relationships
  • Processing payments, private health insurance rebates, and invoicing
  • Confirmation of appointments
  • Managing patient correspondence, both incoming and outgoing
  • Managing emails, faxes, and mail
  • Data entry with a high level of accuracy
  • Managing recall lists
  • Formatting blogs for the website
  • Helping with the weekly email newsletter
  • Basic social media posting
  • Keeping our reception area and clinic clean and tidy
  • At all times, ensuring the confidentiality of sensitive patient information

The successful applicant will have

  • Previous experience in a similar role (preferred but not essential)
  • The ability to prioritise and multitask
  • Deliver high-quality customer care and service to our clients
  • High accuracy and attention to detail
  • Open to innovation and improving our processes where required
  • Experience using a Mac operating system

The position is part-time:

Wednesday = 8:10am-5:10pm

Thursday = 8:10am - 4:00pm

Friday =  8:10am - 4:15pm

Set hours are not negotiable

This role falls under the Health Practitioner and Support Services Award MA000027. Remuneration will be at or above the requirements for this role description as per the award determined by your experience and performance. This part-time role includes holiday pay, sick pay and 12% super.

You can find out more about us at - we do need to be the right fit for each other.

Please send an introductory cover letter and CV (with 2 work references we can contact) to our Practice Manager Skye Thomas at:

Applications are open and will close on Monday, 22nd September 2025 at 1pm.

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