Receptionist

6 days ago

Melbourne, Victoria, Australia Cityskin Cosmetic Clinics Full time $45,000 - $60,000 per year

Receptionist – part time 2.5 days per week

Cityskin is a known leader in the cosmetic injection industry. Established in 2011 we have a highly experienced team of injectors located across six clinics in the Greater Melbourne area. We pride ourselves on delivering fresh natural results in combination with exceptional customer service.  

We are looking for a part time Receptionist 2.5 days a week including Saturdays until mid-afternoon to help our cosmetic injectors maintain a seamless experience at Cityskin. The role will be based at our CBD location.

Key Responsibilities:

  • Warmly greeting and checking in patients

  • Scheduling appointments and managing calendars

  • Handling incoming calls professionally and efficiently

  • Managing emails and general correspondence

  • Verifying patient information while ensuring confidentiality

  • Assisting with administrative tasks and reporting

  • Processing patient billings and allocations

Requirements:

  • Previous experience in a similar role is preferred but not essential.

  • Excellent customer service and communication skills.

  • Strong organisational skills with ability to multitask.

  • Ability to work independently, problem-solve, and think proactively to ensure smooth daily operations and excellent client service.

  • Strong computer skills, including proficiency in office software. Experience with Cliniko is advantageous but not essential.

  • Knowledge of the cosmetic injectable field is a plus.

  • Able to work effectively as part of a team.

  • Strong attention to detail.

  • Excellent work ethic.

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