OT Team Administrator
4 days ago
About the role
In this role, it is the paramount duty of OT (Occupational Therapist) Team Admin
Support to provide support for the OT Team. You will ensure customers are
assisted in a prompt, supportive & friendly manner at all times whilst
providing a high standard of customer service.
Role Title: OT Team Administrator
Location: Bibra Lake WA branch
Hours: Monday – Friday, Full Time Permanent
Reporting: OT Team Leader
Essential Skills & Qualifications
- Excellent verbal and written
communication skills, and the ability to communicate with both external
stakeholders and internal purchasing and operations teams - Adept at navigating computer systems
to manage customer interactions and records - Ability to analyse situations and
think critically to find solutions - Ability to remain composed in a
fast-paced work environment and work well under pressure - Confidence to work autonomously as
well as in a team environment
Duties & Responsibilities
- Process orders and create quotes
using NetSuite - Running back-order reports and
analysing the report data for OT's - Communicating with OT's and Case
Managers, including order status, quote requests and purchase order information - Follow up on quotes pending approval
and successful quotes - Co-ordinating the OT calendar and
booking in product trials. - Customer complaint resolution
Benefits
- Employee discounts on Aidacare
health equipment products and services - Quarterly incentive scheme
- Employee Assistance Program to
support mental wellness - Benefits package includes discounts
for retail, insurance, gym and more - Comprehensive training program to
equip you with the necessary skills and knowledge
How to apply
Please submit your application by clicking "Apply
Now". Join our team at Aidacare and help us create memorable
experiences for our valued customers
About the company
Aidacare is
one of the leading players in the Healthcare Equipment Industry, we pride
ourselves on our commitment to excellence, innovation, and customer
satisfaction. Aidacare has 1,300 staff and over 90 locations across all states
and territories in Australia.
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