OT Team Administrator

4 days ago


Bibra Lake Western Australia Aidacare Full time $50,000 - $80,000 per year

About the role

In this role, it is the paramount duty of OT (Occupational Therapist) Team Admin
Support to provide support for the OT Team. You will ensure customers are
assisted in a prompt, supportive & friendly manner at all times whilst
providing a high standard of customer service.

Role Title: OT Team Administrator

Location: Bibra Lake WA branch

Hours: Monday – Friday, Full Time Permanent

Reporting: OT Team Leader

Essential Skills & Qualifications

  • Excellent verbal and written
    communication skills, and the ability to communicate with both external
    stakeholders and internal purchasing and operations teams
  • Adept at navigating computer systems
    to manage customer interactions and records
  • Ability to analyse situations and
    think critically to find solutions
  • Ability to remain composed in a
    fast-paced work environment and work well under pressure
  • Confidence to work autonomously as
    well as in a team environment

Duties & Responsibilities

  • Process orders and create quotes
    using NetSuite
  • Running back-order reports and
    analysing the report data for OT's
  • Communicating with OT's and Case
    Managers, including order status, quote requests and purchase order information
  • Follow up on quotes pending approval
    and successful quotes
  • Co-ordinating the OT calendar and
    booking in product trials.
  • Customer complaint resolution

Benefits

  • Employee discounts on Aidacare
    health equipment products and services
  • Quarterly incentive scheme
  • Employee Assistance Program to
    support mental wellness
  • Benefits package includes discounts
    for retail, insurance, gym and more
  • Comprehensive training program to
    equip you with the necessary skills and knowledge

How to apply

Please submit your application by clicking "Apply
Now". Join our team at Aidacare and help us create memorable
experiences for our valued customers

About the company

Aidacare is
one of the leading players in the Healthcare Equipment Industry, we pride
ourselves on our commitment to excellence, innovation, and customer
satisfaction. Aidacare has 1,300 staff and over 90 locations across all states
and territories in Australia.



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