Administrator - Service Operations
2 weeks ago
Reporting to the New Machines Mining Manager, The Administrator Service Operations is responsible for providing a high level of administrative support to the designated area/store/team/branch.
Roster: Mon - Fri 8.5 hours per day (including unpaid meal breaks)
Location: South Guildford, WA
What you'll do:
- Provide high-level administrative support to designated teams, branches, or stores.
- Coordinate and monitor Quality Assurance audits to ensure compliance with WesTrac policies and procedures.
- Manage site mobilisation requirements, including induction arrangements and daily timesheet accuracy.
- Encode and price external items onto work orders, ensuring correct documentation and processing.
- Handle purchase requisitions and oversee the end-to-end purchasing process.
- Maintain accurate time capture reporting and archive management systems.
- Facilitate training requirements and support safety and contamination control audits.
- Build and maintain strong relationships with internal stakeholders and external customers
Skills and Experience:
- Proven experience in administrative support within a fast-paced operational or service environment
- Strong understanding of compliance, auditing processes, and quality assurance standards
- Proficiency in data entry, time capture systems, and managing purchase requisitions
- Excellent attention to detail with the ability to manage multiple tasks and meet deadlines
- Solid communication and interpersonal skills for engaging with internal teams and external stakeholders
- Familiarity with safety protocols, induction processes, and site mobilisation procedures
- Competence in using business systems and software (e.g., ERP platforms, Microsoft Office Suite)
- A proactive, problem-solving mindset with the ability to work independently and collaboratively
Our Benefits inclusive of but not limited to:
- Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Employee Referral Program- Opportunity to receive a referral bonus up to $5000 for applicable roles.
- Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number : 4227
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