Service Administration

11 hours ago

Perth, Western Australia Velocity Truck Centre Full time $60,000 - $80,000 per year
  • Permanent, full-time role - 7.30am to 3.30pm, Monday to Friday.
  • Perth Airport location
  • Stepping stone into Service Advising

Drive Your Career Forward with Daimler Trucks Perth

Are you an organised, customer-focused professional looking to make an impact in a fast-paced and supportive team? Daimler Trucks Perth is on the lookout for a Service Administrator to be the heartbeat of our Service Department.

In this role, you'll be the go-to person ensuring smooth operations and exceptional customer experiences. You'll work alongside an experienced and collaborative team that takes pride in delivering best-in-class service to our valued customers.

This is a permanent, full-time position with family-friendly hours — 7.30am to 3.30pm, Monday to Friday.

What You'll Be Doing

  • Be the first point of contact for customer enquiries — over the phone, via email, and in person
  • Schedule service jobs and keep customers informed every step of the way
  • Provide support and coverage for Service Advisors when needed
  • Pre-pick parts for upcoming services and manage stock orders
  • Build and maintain strong customer relationships through proactive communication and service excellence

What's In It for You

  • Attractive salary package aligned with your skills and experience
  • Work with world-leading brands including Mercedes-Benz, Freightliner, and Fuso
  • Ongoing training and development — both in-house and through our global partners
  • Clear pathways for long-term career growth and advancement
  • A strong focus on safety, wellbeing, and work-life balance
  • Fantastic employee benefits, including health insurance discounts, financial services perks, novated leasing options, and access to our Employee Assistance Program

About You

  • Proven administration experience — ideally within the automotive or service industry
  • A genuine passion for customer service and teamwork
  • Excellent organisation and time management skills, with the ability to prioritise in a busy environment

If you're ready to join a trusted global brand and take the next step in your career, apply today and become part of a team that's driving the future of the transport industry.

About Velocity Vehicle Group

Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Our core values of Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people across 19 locations around Australia and continue to be a key player in the Australian transport industry.

Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace.

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