Administration Manager

Come and join Australia's most innovative and dynamic home health organisation

About us

Hi there We're Five Good Friends, an approved aged care and NDIS service provider. We help our Members (others call them clients) live vibrantly in their own homes by wrapping a care team around them and their families. Our innovative software coordinates in the background so our teams can focus on what matters most - delivering exceptional care.

We're proud to be a place where purpose meets impact. Every day, our work contributes to helping people live their best lives, and that starts with our people.

As we grow to meet increasing demand—over 30,000 home visits a month – our administrative needs are also growing… That's where you come in.

About the Role

As the Administration Manager, you'll play a key role in keeping our organisation running smoothly. Reporting to the CFO, you'll oversee our South Brisbane office, manage remote co-working spaces, and ensure our facilities, vehicles, and administration functions are well-coordinated. This role combines operational oversight with hands-on problem solving, vendor and fleet management, and managing one direct report to ensure our people have the resources and environment they need to do their best work.

The core responsibilities of the role include: 

• Oversee daily management and maintenance of the South Brisbane office and remote spaces
• Manage vendor relationships, including building management, cleaners, and service providers
• Ensure facilities are safe, well-maintained, and fully operational
• Strategically manage office resources, supplies, and budgets
• Develop and manage the company vehicle fleet, including sourcing, maintenance, insurance, and compliance
• Oversee vehicle allocation, usage, and cost optimisation
• Supervise and support the administration team, driving performance and professional development
• Ensure efficient administrative processes, policies, and record-keeping
• Coordinate mail, couriers, office operations, and events
• Negotiate with suppliers and vendors to support operational needs

Do you have what it takes?

• Proven experience in a facilities, fleet, or administrative management role.
• Leadership and people management skills.
• Exceptional organisational and project management abilities.
• Experience with budget management and cost control.
• A strong understanding of health and safety regulations.
• Excellent communication and interpersonal skills.
• Strong technology literacy and ability to use a wide range of technology platforms
• Experience in managing vendor relationships and service contracts.
• Values that naturally align with Five Good Friends' values and mission.
• Unlimited working rights in Australia.
• A successful National police check, or willingness to apply.

What's in it for you?

The way we work and the perks we offer are designed to help you live a fulfilling life.  The work we do is meaningful, and the problems we solve are interesting. 

• A competitive salary package that will recognise your skills and experience.
• Annual $500 health and well-being allowance to spend on anything contributing to your health and well-being away from work.
• On top of the standard 4 weeks of annual leave, after your second year, you will accumulate an additional day of annual leave each year you are with us. You will also have access to our Pandemic Leave policy and have the chance to purchase additional annual leave.
• Access to our employee assistance programme, where you can receive free confidential and professional counselling.
• Parental leave benefits –All caregivers who are eligible for the government's paid parental leave scheme will receive top-up wage payments. Additionally, primary caregivers will receive top-up superannuation payments for their first year of unpaid parental leave.
• One free Five Good Friends membership plan, which covers the Care Management fees. This can be used for a loved one who is supported by Five Good Friends.
• Working for a company that has an employee engagement score that is 17% higher than the industry average, and 7% higher than the top 25% industry average (we are actually a great place to work).
• And… after 5 years of continuous service, you will receive a trip to Okinawa, Japan - the community that inspired the creation of Five Good Friends. Costs of your return economy airfare, 5 nights in hotel accommodation and airport transfers will be paid.

Find out more about Five Good Friends here:

How to Apply

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. Please include your CV and a cover letter in your application, telling us a bit about yourself and your suitability for this role within our organisation.

We respectfully request no communication from external agencies or recruiters.