Administration Manager

6 days ago

Brisbane, Queensland, Australia Articulous Pty Ltd Full time $90,000 - $120,000 per year

Articulous is a nationally operating engagement, communications, and training consultancy known for taking on complex, high-profile, and sometimes controversial projects. We've delivered the largest community engagement project in Australia and earned both national and international awards for our work.

As our business continues to grow, we're looking to appoint an Administration Manager to support our expanding sales and administrative operations. Ideally, you'll bring experience from a consultancy environment and be ready to work closely with and report to our Leadership Team.

About the Role

As Administration Manager, you'll play a key role in keeping our operations running smoothly. You'll be responsible for a wide range of administrative and support functions, including:

  • Managing the day-to-day running of the office,
  • HR administration (contracts, leave requests, onboarding/offboarding).
  • Liaising with suppliers and third-party services (IT, phones, cleaners, landlord, etc.)
  • Coordinating permanent and contractor requirements, including contract generation and renewals.
  • Managing and mentoring a small team including administration, project support, tenders and finance staff.
  • Producing custom reports on team capacity and KPIs for management.
  • Leading and supporting the admin team  including project support, tenders, and finance.
  • Driving process improvements to support a more efficient and effective business.
  • Supporting consultants by freeing them up to focus on billable work.
  • Providing executive assistance to the Leadership Team as needed.
  • Handling ad hoc administrative tasks.

What We're Looking For

You'll thrive in this role if you:

  • Understand that your internal customers are our consultants and you love helping people succeed.
  • Are confident, proactive, and deliver high-quality work in a fast-paced environment.
  • Bring strong organisational skills and a commitment to excellence.
  • Are personable and approachable — a genuine 'people person'.
  • Think creatively and are eager to improve systems and processes.
  • Can work independently, but also enjoy being part of a team.
  • Are tech-savvy and comfortable using a range of digital tools.
  • Take ownership of your role and pride in your work.

What's In It for You?

  • A role with autonomy — we value initiative and problem-solving
  • Flexibility — need to finish early one day? Just communicate it
  • A voice — have a better way to do things? Suggest it and lead it
  • A supportive, collaborative team culture
  • Hybrid work flexibility
  • Paid Christmas shutdown leave

Location: This is a Brisbane-based role.

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