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Manager Administration Services
2 weeks ago
About the role
The purpose of this role is to provide leadership and operational management of the administrative functions within STARS ensuring delivery of efficient, effective and professional services by administration staff across the facility to support the provision of clinical services and contribute towards achieving STARS strategic and operational objectives.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Provide strategic and operational leadership to administrative staff, modelling professional competence, accountability, ethical behaviour, and commitment to the vision and values of MNH.
- Act as the professional lead of the administrative stream across STARS, providing expert, timely and accurate advice on standards, processes, and compliance requirements.
- Lead the administrative service that is responsive to client enquiries, with the ability to resolve queries and problems professionally, accurately and in a timely manner.
- Lead operational and strategic planning of administrative services ensuring alignment with organisational goals, best practice standards, and patient-focused outcomes.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here:
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
