Donor Specialist

5 days ago

Brisbane, Queensland, Australia MS Queensland Full time $60,000 - $90,000 per year
  • Permanent, full time hybrid working role (WFH & Milton Wellness Hub Office)
  • Established and trusted charity
  • Base + Super + Laptop + Salary Packaging

Do you love fundraising through storytelling?
Take ownership of innovative fundraising campaigns that make a difference to those living with MS or neurological conditions.

MS Queensland seeks a dynamic, values driven individual to deliver our multi-channel giving programs and optimise donor care strategies. Join us and implement creative fundraising campaigns that build strong donor relationships and generate sustainable income, reporting to the Lottery & Donor Programs Manager. If you're ready to make a real impact, we want to hear from you

Additionally, you will:

  • Craft and execute a Regular Giving strategy to boost donor numbers and revenue impact
  • Drive acquisition and retention efforts to achieve growth targets and deliver against donor expectations
  • Implement offline and online fundraising strategies across the donor portfolio
  • Partner with stakeholders to develop and manage multi-channel marketing campaigns
  • Identify and leverage opportunities to achieve donor income targets and campaign KPIs
  • Deliver donor care initiatives and track retention/acquisition activities
  • Ensure database hygiene and compile data for fundraising activities

About you:

  • 3+ years of multi-channel direct marketing experience (mail, email, SMS, social media and/or telemarketing)
  • Tertiary qualifications in Marketing/Fundraising or equivalent experience
  • Strong time management, proven ability to handle multiple projects, and meet deadlines
  • Effective written/verbal communication skills with the ability to write and share stories with the donor in mind
  • Experience with databases and the ability to analyse customer experiences to inform future direction and decision making
  • Supporter-oriented with a proven ability to form relationships with donors, suppliers, and colleagues
  • Motivated, positive, solution-focused, with a strong work ethic; ability to manage sensitive information
  • Proficient in Microsoft Office Suite

As MS Queensland's Donor Specialist, make your impact by developing donor programs and implementing creative fundraising campaigns and donor care.

How to Apply:

Please click apply and submit your resume and your targeted cover letter. For a copy of the full position description, please contact

At MS Queensland, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTIQA+ community and Aboriginal and or Torres Strait Islander candidates.

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