Onboarding and Compliance Officer

6 days ago

Applecross, Western Australia Comfort Keepers South Full time $60,000 - $90,000 per year

Comfort Keepers South is seeking an experienced, highly motivated, and detail-oriented Onboarding and Compliance Officer to join our Compliance Team. This vital role supports the day to day operations of the business by overseeing recruitment and onboarding, ongoing employee training requirements, and compliance obligations under the Aged Care Act 2024.

About Us

Comfort Keepers South is a leading Government approved Aged Care provider delivering a wide range of in-home services to WA clients for over 20 years, servicing clients in their own home, south of the river covering the surrounding areas of Rockingham, Fremantle, Cannington and Vic Park.

Key Responsibilities

As the Onboarding and Compliance Officer, your role will involve:

Recruitment and Onboarding:

  • Coordinate the recruitment and hiring of new Community Support Workers in line with operational requirements. This includes placing job ads, screening candidates, conducting interviews, reference checks and overseeing the onboarding process, including contract administration and compliance checks.

Training and Induction:

  • Organise and coordinate induction and training programs for all new staff and ongoing training requirements, ensuring that all compliance and training documentation is completed and maintained in company systems.
  • Manage ongoing training bookings, both internal and external, for Support Workers to maintain compliance with regulatory standards.
  • Manage the internal training planform to ensure up to date training plans for all employees and monitor compliance across the organisation.

Compliance:

  • Manage and maintain accurate staff records, ensuring all training, certification, and compliance requirements are met for current employees. Monitor staff progress and report non-compliance matters to the Operations Manager.
  • Assist in the preparation for ACQSC Audits and monitor compliance with the internal audit schedule.
  • Manage the Associated Providers Register. Administering Service Agreements and collating all required compliance documentation on an annual basis.

Staff Offboarding:

  • Manage the offboarding processes for employees leaving the company and retrieving company property.

Administration and Reporting:

  • Maintain detailed records in CRM, HR, and training platforms.
  • Run weekly compliance reports and provide monthly reports to the General Manager regarding recruitment, training, and compliance status.

Key Skills and Expertise:

  • Minimum 3 years experience in a HR generalist / compliance role, preferably within the aged care industry.
  • Knowledge and understanding of the Aged Care Quality Strengthened Standards and Aged Care Act 2024.
  • Proficiency in Microsoft Office, including Outlook, Excel, Word and PowerPoint.
  • Experience with Employment Hero and Ausmed platforms are highly desirable.
  • Understanding of the SCHADS Home Care award highly desirable.
  • Excellent interpersonal skills with the ability to communicate effectively at all levels.
  • Strong organisational skills, with an exceptional eye for detail and the ability to work under pressure and to tight deadlines.
  • A demonstrable commitment to confidentiality and discretion.
  • A team player, willing to take initiative and contribute to the success of the team.

Why Join Us?

Comfort Keepers offers an opportunity to be part of a dynamic, growing team in the aged care home care sector. You'll play a key role in maintaining high standards of compliance, helping us deliver exceptional services to our clients. If you are an organised, proactive, and detail-focused individual with experience in recruitment and compliance, we'd love to hear from you

To apply, please submit your resume and a cover letter outlining your relevant experience.

Comfort Keepers is committed to fostering a diverse and inclusive workplace where all employees feel valued and supported.

Apply now and make a difference in the lives of those who need it most

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