Digital Sales Agent

As Australia's longest serving Defence financial institution, we have supported those who protect and serve our country for over 65 years. And as a member-owned bank, we are here for our members first, helping them to achieve their financial goals with a range of competitive products and personalised service. In 2024, we were named one of the World's Best Bank by Forbes and won Canstar's Consumer Bank of the Year for Everyday Banking.

Your New Role

Digital Sales Agents play a pivotal role in driving the growth of Australian Military Bank's Digital Sales Channel by proactively engaging with members, offering lending advice and delivering exceptional service.

In this dynamic position, you'll contribute significantly to achieving digital sales targets, whether through direct digital channels or by identifying cross sell opportunities. Your focus will be on expanding the lending and deposit portfolio, including Consumer Lending products (credit cards, car loans, personal loans, and debt consolidation loans) and Mortgage Lending products (home, investment, and construction loans).

You'll build strong, lasting relationships with both existing and prospective members, uncovering their needs and delivering tailored solutions across a broad range of products and services. By promptly following up on applications, phone calls and service requests, you'll ensure a seamless experience, all while adhering to the bank's credit policies and procedures.

A thorough understanding of credit products, the application process, and experience in a centralised lending environment are essential for success in this role.

This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank

About You

Member experience is your passion, you put your member's experience in front of everything else.

You are results driven, self-motivated, a Go-Getter who is proactive yet flexible in operation who is also tech savvy You will have strong retail lending experience, a solid knowledge of the local residential mortgage products and the real estate market within your regions.

You possess the skill and ability to create new opportunities, convert leads and manage your pipeline. You enjoy engaging with members proactively via outbound calling. You have the natural ability to easily build and maintain relationships through business development with members on base and within the local community.

Tier 2 accreditation and/or a Cert IV in Finance and Mortgage Brokering is essential.

This is an exciting, challenging position with the opportunity to build your career with a highly trusted mutual bank.

Please note: Due to the unique nature of this location and base access requirements, this branch based role is open to Australian citizens only.

Benefits

Working with Australian Military Bank will provide you access to a great range of benefits including:

• Staff Banking product + Services discounts
• Novated Leasing options
• 4 weeks Paid Parental + Purchased Leave option
• Referral Reward Program
• Employee Assistance Program
• Annual Flu Shot + Blood Donor Leave
• Uniform allowance + Polo Shirt provided
• Service Awards

Probity check

As we are an Authorised Deposit Taking Institution there is a requirement to complete the standard range of Credit, Police and Bankruptcy checks prior to commencement of employment.

Why Us

Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunity nationwide and the opportunity to embrace new technologies and ways of working.

We move quickly with our interview process, if you're keen please submit your CV today

We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted

Australian Military Bank values diversity and is an equal employment opportunity employer.