Administration Assistant

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

Are you a detail-driven professional with a passion for customer service and financial administration? Join our dynamic Centre Management team as an Administration Assistant, where your role is pivotal in delivering exceptional customer experiences and driving operational excellence.

Why You'll Love This Role: As the first point of contact for our retailers and guests, you'll bring the Vicinity brand to life through every interaction. You'll support the Centre Management team with high-quality administrative and financial services, ensuring smooth day-to-day operations and contributing to the centre's success.

What You'll Be Doing:

• Delivering outstanding service at the Guest Experience desk and centre reception
• Managing office administration including stationery, catering, mail, and lost & found
• Supporting financial processes: invoicing, reconciliations, tenant billing, and reporting
• Assisting with car park administration and public liability insurance tracking
• Preparing tenant communications and maintaining accurate records
• Stepping up to support the Administration Manager when needed

What You'll Bring:

• Proven experience in administration, reception, or customer service roles
• Strong financial acumen with knowledge of accounts receivable/payable and reporting
• Excellent communication, organisation, and time management skills
• A proactive mindset with the ability to adapt and thrive in a fast-paced environment
• A collaborative spirit and a passion for delivering memorable customer experiences

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options

• Birthday leave & purchased additional leave

• $1,000 worth of VCX securities rewarded for eligible team members

• Internal mentoring program

• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence.  They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If you'd like to speak to someone to understand what it's like firsthand to work here, please reach out to our Talent Acquisition team.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email:

Phone: (request to speak to our Talent Acquisition team)

Note:To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.