Internal Sales

5 days ago

Rowville, Victoria, Australia Firebox Australia Full time $40,000 - $60,000 per year

About Us

Firebox Australia is a leading national manufacturer and distributor of emergency fire products, including Fire Extinguishers, Emergency Lighting, Hose Reels, and plumbing accessories. With a strong presence across Australia—including branches in Newcastle, Gold Coast, Melbourne, and Sydney—we pride ourselves on quality, service, and innovation.

The Role

We're looking for a reliable, enthusiastic, and physically fit individual to join our small Knoxfield team in a dual-role capacity. Initially, you will be focused on internal sales, assisting walk-in and phone-based customers, supporting existing accounts, and conducting local deliveries in a small company vehicle.

As you develop, this role will transition into a full-time Account Manager position, where you will be responsible for managing and growing your own portfolio of customers. If you're young, motivated, and eager to build a career in sales, this is a fantastic opportunity to grow with a respected industry leader.

Key Responsibilities

  • Deliver outstanding customer service to walk-in and existing customers
  • Manage phone and email enquiries with confidence and professionalism
  • Pick and pack orders, conduct local deliveries (automatic van)
  • Assist with warehouse operations including receipting, stock control, and dispatch
  • Develop strong relationships with clients and support account growth
  • Transition into a field-based account management role over time
  • Maintain clean reporting and CRM entries
  • Contribute to a positive, team-focused workplace

What We're Looking For

  • Valid VIC driver's licence and clean driving record
  • Australian citizenship
  • Physically fit (able to lift up to 20kg)
  • A strong work ethic, reliability, and a willingness to learn
  • Great communication and interpersonal skills
  • Confidence using Microsoft Office and basic CRM systems
  • Well-presented, motivated, and eager to grow into sales
  • Forklift licence desirable but not essential
  • Previous warehouse or sales experience preferred

Why Join Firebox?

  • Supportive and close-knit team environment
  • Pathway to a full-time Account Manager role
  • Growing, Australian-owned business with national reach
  • Monday to Friday hours (approx. 8:00am–4:00pm)
  • On-the-job training and mentorship provided
  • Free on-site parking and local delivery vehicle supplied

Ready to take the next step?

If you're looking for a hands-on role with real career progression in a growing industry, we'd love to hear from you. Apply now and be part of the Firebox journey

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