Office Administration

2 weeks ago

Sydney, New South Wales, Australia Knock-Down Pest Control Full time $104,000 - $130,878 per year

About the role

This is a full-time Office Administration / Customer Service role with Knock-Down Pest Control, based in Belmore, NSW. As part of our customer-focused team, you'll play a vital role in providing exceptional administrative and customer service support to our clients.

What you'll be doing

  • Answering and managing incoming phone calls and emails from customers in a professional and friendly manner
  • Assisting with the scheduling and coordination of pest control services
  • Maintaining accurate customer records and ensuring all documentation is kept up-to-date
  • Providing general administrative support, including filing, data entry, and other clerical duties
  • Liaising with internal teams to ensure seamless service delivery
  • Identifying opportunities to enhance the customer experience and suggesting improvements

What we're looking for

  • At least 1 year experience in a customer service or administrative role, ideally within the pest control or services industry
  • Excellent communication and interpersonal skills, with a friendly and professional demeanour
  • Strong organisational abilities and attention to detail
  • Competent in using office software such as Microsoft Office
  • A problem-solving mindset and the ability to work well under pressure
  • A genuine interest in delivering outstanding customer service

What we offer

At Knock-Down Pest Control, we are committed to creating a positive and supportive work environment for our employees. You'll enjoy a competitive salary and flexible working arrangements.

About us

Knock-Down Pest Control is a leading provider of pest control services in Sydney. Established in 1999, we pride ourselves on our commitment to quality, safety, and customer satisfaction. With a team of experienced technicians and a focus on using environmentally-friendly methods, we work hard to protect homes and businesses from pests.

If you're excited about the prospect of joining our team, we encourage you to apply now.

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