Training Services Officer

About the College

The Australasian College for Emergency Medicine (ACEM) is a not-for-profit organisation responsible for the training, assessment and continuing professional development of emergency physicians as well as the advancement of professional standards in emergency medicine in Australia and Aotearoa New Zealand. 

We are a specialist medical College of over 130 employees driven by a strong purpose, positive environment, and a CEO and Executive Leadership team who are dedicated to upholding our commitment to supporting our membership base, staff and core values of Equity, Respect, Integrity, and Collaboration.

The Position

This position is an exciting opportunity to play a pivotal role in supporting the next generation of emergency medicine specialists. Positioned within the Training Unit, the role will be involved in providing exceptional levels of support to program stakeholders at all stages of program delivery.

The responsibilities of this role include:

• Respond to stakeholder requests relating to the College's specialist training programs and provide clear, courteous, accurate, and timely information.

• Undertake and complete administrative, data entry, audit and analysis tasks to ensure the efficiency and accuracy of all training records, assessment outcomes, workshop registrations and communications.

• Provide administrative and meeting support and prepare assessment data for Trainee Progression Review Panels and other relevant committees, working groups and stakeholder groups as required.

• Collate relevant records and information to draft reports for reconsideration of assessment decisions, and complete administrative processes associated with the appointment and performance monitoring of training program stakeholders.

• Develop accurate reports on Training Program processes and progress against specified targets and timelines, and contribute to the development and updating of Training Program policies, procedures, website, FACEM Training Handbook, workshops, and other training-related communication media/materials.

• Represent ACEM at internal and external training program events, and work collaboratively as a supportive team member.

Skills and Attributes

To be successful in this role you will have:

• Relevant work experience, preferably in a compliance and/or education environment.

• Highly developed administrative skills with strong attention to detail and the ability to commit to a high-quality service-oriented workplace culture.

• Well-developed communication skills:

• Oral: The ability to interact effectively with a range of stakeholders including senior clinical staff, emergency medicine trainees, IT and administrative colleagues.

• Written: The ability to achieve very high accuracy for trainee records, meetings, and committees including follow-up action points, written reports and correspondence.

• Critical thinking, analytical and decision-making skills with the ability to interpret information and make sound judgements.

• Demonstrated ability to use initiative with problem-solving skills to work unsupervised on team tasks in accordance with objectives, timelines, and priorities.

• Ability to prioritise and manage a range of varied activities and competing deadlines efficiently and effectively.

• Proficiency in Microsoft Office programs; Word, Outlook and intermediate Excel Skills and previous experience using database systems.

What's on Offer

ACEM offers excellent staff benefits including:

• Working for an organisation with a purpose
• Flexible work arrangements, within a hybrid work environment
• Access to Member Advantage, offering a range of discounts across travel, dining, shopping and health and wellbeing
• Health and wellbeing initiatives
• Option to work 9 days in a fortnight but be paid for 10 days
• Active corporate social responsibility
• Convenient location to Flagstaff Gardens

To Apply

For a full Position Description, please visit our website --> Work with us -- > Opportunities at ACEM.

To be considered, you must have the right to work in Australia and your application should contain a cover letter and a resume.

For further information or questions about the position please contact People, Culture and Experience via or on

Application Disclaimer:

Please note that we only advertise vacancies on the following platforms: , , Seek, EthicalJobs, and Do Good Jobs. To ensure your application is considered, please apply only through the platforms listed above.

ACEM acknowledges and pays respect to the Traditional Custodians of the lands across Australia on which our members live and work, and to their Elders, past and present. We pay respect to the Wurundjeri people of the Kulin Nation as the Traditional Custodians of the unceded land on which ACEM's office stands.

ACEM acknowledges Māori as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Everyone is welcome: ACEM is dedicated to fostering a diverse, equitable and inclusive environment that welcomes people with all physical and cognitive abilities and all neuroprocessing patterns, as well as individuals from all racial, ethnic, linguistic and national backgrounds, and with all sexualities, gender identities, ages, religions and educational and socioeconomic statuses.