Lean Six Sigma Black Belt – Telecommunications

1 week ago

Sydney, New South Wales, Australia Transformativ Full time


Sydney (Hybrid On-site)
|
Contract | Immediate Start

Transformativ is seeking an experienced
Lean Six Sigma Black Belt
with a
telecommunications background
, ideally in
network operations and service management
, to support a major
transformation program at a major Australian Telco
.

This is a
hands-on delivery role
, not an advisory one — suited to a professional who thrives on driving measurable outcomes through process improvement, operational excellence, and service reliability.

If you've led improvement initiatives within network operations, CTO, or service assurance functions, this is an opportunity to apply your expertise to one of Australia's most significant telco programs.

What You'll Do

  • Lead end-to-end
    process improvement initiatives
    across network operations, incident management, and service delivery.
  • Apply
    Lean Six Sigma
    methodologies (DMAIC, root cause analysis, value stream mapping) to identify and remove inefficiencies.
  • Collaborate closely with
    network engineering, operations, and service management teams
    to enhance service quality and reliability.
  • Implement
    standardisation, governance, and control
    mechanisms for sustained operational performance.
  • Coach and influence stakeholders in adopting a continuous improvement mindset.
  • Support program reporting, KPIs, and benefit tracking for transformation outcomes.

What You'll Bring

  • Lean Six Sigma Black Belt certification
    (mandatory).
  • 3–8 years' experience in process improvement or operational excellence.
  • Telecommunications industry experience
    — ideally within network operations, CTO, or service management.
  • Demonstrated success in
    optimising network or service operations workflows
    (change, problem, incident).
  • Strong stakeholder engagement and analytical skills.
  • Practical experience managing improvement projects end-to-end (not just advisory).

Highly regarded:

  • Experience with
    a major Australian Telco
  • Familiarity with
    ITIL, OSS/BSS, or automation initiatives
    .
  • Background in
    data-driven improvement
    (Power BI, Tableau, Minitab).

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