
Senior Business Process Analyst
1 day ago
We are seeking a highly experienced Senior Business Process Analyst to join a major government-led transformation initiative. This is a hands-on, delivery-focused role where you'll work at pace to design, document, and optimise manual business processes into fully developed Standard Operating Procedures.
Your responsibilities
- Lead end-to-end process analysis and design, mapping current ("As-Is") and future ("To-Be") states, and developing Standard Operating Procedures (SOPs) for manual processes supporting SAP and FM Clean functionality.
- Apply best-practice process modelling techniques (e.g. BPMN, Lean Six Sigma) to produce clear, standardised documentation aligned with business objectives, compliance standards, and stakeholder requirements.
- Translate business processes into functional and non-functional requirements, ensuring traceability and alignment with system deliverables, while supporting business case development through impact assessments.
- Engage and facilitate stakeholders across the organisation to define priorities, gain consensus on process changes, and clearly communicate insights, risks, and recommendations.
- Drive continuous improvement and governance by identifying automation opportunities, supporting change management, maintaining quality documentation, and providing regular updates to project sponsors.
Your skills
- Proven experience as a Senior Business Process Analyst on large-scale transformation initiatives, with a focus on business readiness and operational efficiency.
- Demonstrated expertise in designing and documenting manual processes to Standard Operating Procedure level.
- Proficient in leading process modelling using industry-standard tools and methodologies such as BPMN, Visio, ARIS, and Lean Six Sigma.
- Strong capability in stakeholder engagement, facilitation, and negotiation across complex and matrixed environments.
- Highly effective communicator with excellent analytical skills and the ability to deliver structured, high-quality outputs under tight timeframes.
Apply Now
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