Workplace Experience Coordinator

21 hours ago

Melbourne, Victoria, Australia CBRE Full time $60,000 - $90,000 per year
  • Global Financial Corporate client
  • Brand new offices
  • Fantastic client with nurturing culture and good work-life balance
  • Melbourne CBD Collins Street location

About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.

About the Role

The purpose of this position is to provide facilities support for reception and admin services, mail services, phone, meeting rooms in Australia portfolio.

What You'll Do:

  • Management of front of house & Reception service;
  • This role will be based at the reception counter
  • Ensure good presentation and aesthetics of front of house, reception counter and guests hospitality
  • Accept and coordinate service requests
  • Receives and directs incoming calls to appropriate personnel and voicemail.
  • Greets and announces clients, applicants and visitors.
  • Follows security procedures for recording guests, suppliers and other visitors.
  • Arranges escorts as needed.
  • Assists with scheduling and preparing meeting and conference rooms.
  • Coordinates setup of conference/meetings rooms and arrange video and/or web conferencing as needed.
  • Performs general administrative and clerical duties as needed.
  • Orders pantry and office supplies and other common use items for the location, such as pantry supplies, stationeries, equipment toner, printer paper, etc.
  • Maintains neat appearance reception area, conference rooms café and other common areas.
  • Periodically inspects common area equipment to ensure good operating condition.

What You'll Need:

  • Excellent Client Service relationship skills – Mandatory;
  • Logical and analytical thought processes and good problem solving skills - Mandatory
  • Good organizational skills and ability to work to strict deadlines – Mandatory;
  • Application of logical and analytical thought processes with attention to detail, multi-task focused and work autonomously – Essential.
  • Demonstrable confidence and maturity in communications including good written and oral presentation skills – Essential;
  • Ability to build a professional relationship with the client, CBRE onsite multi-discipline team and vendors – Essential;
  • Organizational abilities to meet deadlines and setting priorities – Essential;
  • Ability to communicate at all levels and build effective and professional relationships with the client, CBRE management, work colleagues and vendors – Mandatory;

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

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